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概要
To be a part of the challenging team for the better growth of the organization and to work with organization which allows me to explores my potential to provides me with the opportunity to enhance my talent with an intention to be an asset to the company.
工作经历
CSE (Customer Support Executive)
Business & Communication System (Pvt) Ltd).
Answer phones and respond to customer requests.
Sell product and place customer orders in computer system.
Provide customers with product and service information.
Upsell products and services.
Transfer customer calls to appropriate staff.
Identify, research, and resolve customer issues using the computer system.
Follow-up on customer inquires not immediately resolved.
Complete call logs and reports.
Research billing issues.
Research misapplied payments.
Recognize, document and alert the supervisor of trends in customer calls.
Recommend process improvements.
Other duties as assigned.
Intern Through NIP in Ministry Of Religious Affair & Interfaith Harmony Islamabad .
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Supervisor
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