概要

An able, keen, skilled and trustworthy individual, exploring career opportunities to utilize and enhance my public interfacing and sales skills.
I am fluent in English, Urdu, and Punjabi languages. I have experience of handling complaints and leading the sales and support teams.

工作经历

公司标识
Sales And Support Team Leader
Skyscrapers
Jan 2021 - 代表 | Rawalpindi, Pakistan

Working closely with the sales and support team to deliver the best customer service to our existing and new customers.
Monitoring executives and training them to provide immediate solutions to customer's issues.

公司标识
International Support Executive
Skyscrapers
Jan 2020 - 代表 | Rawalpindi, Pakistan

Educate customers about the product, understand their requirements, and help them get started with us.
Bring feedback from customers and prospects to make our services better.

Handle inbound calls and chats/emails from the customers.

Make outbound calls when required to.

公司标识
Customer Service Representative
Errands Services
Oct 2019 - Jan 2020 | Rawalpindi, Pakistan

Educating customers about the product, understanding their requirements, and help them get started with us.Test different tactics and channels to optimize the sales process.Bringing feedback from customers and prospects to make our services better.Making outbound calls to achieve targets, if required.

公司标识
Transport Supervisor
Prince Logistics
Sep 2018 - Oct 2019 | Rawalpindi, Pakistan

Booking of freight and vehicles. Managing cash. 
Managed site office. 

公司标识
Supervisor
Superstore
Sep 2008 - Aug 2013 | Faisalabad, Pakistan

Managing And Leading Store and Staff

公司标识
Inspection Coordinator
Textile Industry
Aug 2007 - May 2008 | Faisalabad, Pakistan

Assisting Inspection Teams

学历

Government College University Faisalabad
学士, 艺术学士, BA‎
linguistics
所占比重 60%
2018
Pakistan Board of Technical Education Lahore
短课程, Computer Applications and Office professional‎
Computer
Completed
2016
BISE
中级/A级, 艺术系, intermediate‎
Humanities
所占比重 63%
2014
大学入学/0级, 科学, Matriculation in Science‎
Science
所占比重 67%
2007

技能

初学者 Access
熟练 Business Sevelopment
熟练 Call Handling
中级 Commitment to Customer Service
熟练 Conflict Management
熟练 Food Knowledge
初学者 Official Assignments
熟练 Outstanding interpersonal communication skills
熟练 Persuasive negotiation and motivation techniques
熟练 Planning Organizing
熟练 Team Co-ordination Great

语言

熟练 Saraiki
熟练 英语
熟练 印度语
熟练 旁遮普语
熟练 乌尔都语