概要


I am currently working in MTBC, a U.S. based healthcare company as a Medical Transcriptionist for three years. I also have a work experience as Customer Service Representative at Telenor Pakistan. My duties were to handle customers queries on phone and marketing of new products.


工作经历

公司标识
Manager uploading
Scribe24
Apr 2019 - May 2020 | Rawalpindi, Pakistan


My duties were to train new members of team.
To keep a check of files we received from backend as well as in excel (DPR).
To answer all the emails.
To report issues of team members regarding errors in software.
To review the work of new team members.
To upload files. 

公司标识
Medical transcriptionist
MTBC
May 2014 - Apr 2018 | Rawalpindi, Pakistan


It's a US based company and we deal with the US doctors..We maintain their patients record and we convert the audio dictation in written form..

公司标识
customer service support
Telenor Pakistan (Sybrid pvt ltd)
Jun 2012 - Aug 2012 | Rawalpindi, Pakistan

学历

University of the Punjab
学士, , B.A‎
2008

技能

熟练 English
中级 Excel
熟练 Follow Up
熟练 Listening
熟练 Practice Management
初学者 Revenue Cycle Management
熟练 medical transcription
中级 Administration
中级 Administrative Office Support
中级 Adminstration Knowledge
中级 American English
熟练 Audio Transcription
熟练 Basic Computer Knowledge
初学者 Branding Skills
初学者 Client Facing And Negotiations
中级 Coffee Making
中级 Committed Customer Services
熟练 Communication
熟练 Content Developement
中级 Content Development
初学者 Creative Writing
初学者 Customer Acquisition
中级 Customer Services
熟练 Customer Support Operations
初学者 Data Analytics
中级 Data Base
中级 Data Collection
熟练 Data Entry
熟练 Data Entry Operations
中级 Data Processing
中级 Database Entry
熟练 Database Management
熟练 Digital Communication Skills
熟练 Drinking
熟练 Email Etiquette
熟练 EMR
熟练 English Composition
熟练 English Listening
中级 English Writing
中级 Englsh Speaking
熟练 Farm Knowledge
初学者 File Management
中级 Fluent In English
中级 Fluent In English Urdu
熟练 Fluent in Punjabi
中级 Front Office Support Experience
中级 GDS Systems
中级 HR Operations
中级 HR Specialization
熟练 Instagram

语言

熟练 英语