A successful IT Administrator with extensive hardware and software experience running and monitoring a Windows 2003, 2008, 2012. Domain controlling Stansted. Extensive knowledge of IT operating systems, especially Windows 2003, 2008, 2012 Server, Windows XP and Windows7 Windows8 Windows10. Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with my team. Customer facing technical expert, used to explaining complex terms in a straightforward way. Having the personal drive required to deliver a service that often exceeds the expectations of customers through a positive, well organized and structured approach and always with a first class work ethic.
An IT Professional looking to use my skills working for a reputable company.
• Installation of all type of operating system and related software
• Do Troubleshooting of operating systems and related software
• Installation and configuration of system related software like genius and sale soft
• Provide user level technical support for end users, computers, printers, etc.
• Do Troubleshooting of all connectivity issue in networks.
• Mail configuration on all system at head office plant and all location where our employees hired. Also take back up of all employees’ mails.
• Implement new networking devices at plant also implement network device at head office.
• Fixed run time errors like mailing issue, software bugs, hardware malfunctioning, and networking.
• Providing 24 hour online support all employees.
• Make IT inventory of year 2013 and 2014.
• To keep all detail of those assets which we provide to all employees.
• Installing the new sever at head office.
• Assist to Senior for making new networking at head office.
• Take back up of system software like genius and sales soft.
• To assist to Senior set all the system in Server domain at head office.
• Do Troubleshooting of Servers with the help to Senior.
• Set restriction policies on employees at plant.
• Take Feedback with all employees IT related issues at plant.
• Collect Emails PST of all employees at head office and plant.
• Assist with end user system updates and monitoring. Including: Patch management, spyware removal and testing, virus checking, ensuring backup of data files, etc.
• Visit market for purchasing IT equipment\'s.
• Assist with the creation and documentation of technical knowledge base for common issues experienced by end users.
• Installed CCTV cameras at different regions.
Monitor performance and maintain systems according to requirement. Install and configure software and hardware
Installing, configuring and maintain servers and networks. Manage network servers and technology tools.
Maintained Internet and wireless security. Configured VOIP phones
Implement Manage and Monitor Network Devices
Administering & designing LANs, WANs internet/intranet, and voice networks. Giving IT and Technical support to end users.
Implement IT security policies. Planning IT Infrastructure.
Troubleshoot IT equipment, Network and Server related issues. Implement Information Security Policies.
Planning IT department strategies. Manage and Configure PBX server.
Created a company-wide backup of all network settings and essential data.
Installed and configured computer networks and systems, monitored network performance.
Developed sustainable and professional relations with the vendors and customers and dealt with vendors Designing, implementing and managing Active Directory.
• Support Customers
• Report issues about (Landlines & Internet Connection) to the Management.
• Assign Internet & Landlines problems to the PTCL Exchange workers.
• Handle and solve Issues run time.