概要

In my position, I have been responsible for overseeing inventory management, merchandising, and product launches. I have played a crucial role in supporting the development of marketing and sales initiatives, working closely with both in-house teams and external vendors.

Familiar with Sales , having sales background thrive Customer Satisfaction and understand Client journey.

项目

Society projects

工作经历

公司标识
CRO(Customer Support Officer)
Mazack
Mar 2021 - Dec 2021 | Islamabad, Pakistan

Being a Sales Representative I serve following additional considerations due to cultural, language, and logistical differences.Language support offer multilingual support to communicate effectively with clients who may not speak your native language. This can include having documents translated or hiring bilingual staff.Clear communication Be concise, articulate, and patient in my communication, considering potential language barriers. Use simple language and avoid idioms or slang that may not translate well.Understanding time zones Respect my client\'s time zone when scheduling meetings or calls, and be flexible to accommodate their working hours.

公司标识
Administration Assistant
Royal Villas
Jan 2018 - Nov 2020 | Islamabad, Pakistan

Familiar with administrative Roles that I serve in my organization.  Clear communication Be concise, articulate, and patient in your communication, considering potential language barriers. Use simple language and avoid idioms or slang that may not translate well.Managing correspondence Handling incoming and outgoing emails, letters, and phone calls, and responding or forwarding them as appropriate.Scheduling Organizing appointments, meetings, and events, and maintaining calendars for managers or teams.Data entry and record keeping Updating databases, spreadsheets, and other records with accurate information.Filing and organization Maintaining physical and digital filing systems to ensure documents are easily accessible and properly stored.Office management Ordering supplies, equipment, and materials, and ensuring the office environment is clean, organized, and well-maintained.Preparing documents Drafting memos, reports, presentations, and other documents, and formatting them according to company standards.Handling expenses Reconciling receipts, processing expense reports, and tracking spending against budgets.Providing administrative support Assisting colleagues or managers with administrative tasks as needed, such as photocopying, scanning, or faxing documents.Customer service Welcoming visitors, answering inquiries, and directing them to the appropriate person or department.Coordinating office communications Distributing internal announcements, newsletters, and other communications to staff.Maintaining confidentiality Handling sensitive information with discretion and maintaining confidentiality as required by company policy or legal regulations.

公司标识
Administration Assistant
Dental Perfection
Feb 2017 - Apr 2020 | Islamabad, Pakistan

Managing correspondence Handling incoming and outgoing emails, letters, and phone calls, and responding or forwarding them as appropriate.Scheduling Organizing appointments, meetings, and events, and maintaining calendars for managers or teams.Data entry and record keeping Updating databases, spreadsheets, and other records with accurate information.Filing and organization Maintaining physical and digital filing systems to ensure documents are easily accessible and properly stored.Office management Ordering supplies, equipment, and materials, and ensuring the office environment is clean, organized, and well-maintained.Assisting with travel arrangements Booking flights, hotels, rental cars, and other accommodations for business trips.Preparing documents Drafting memos, reports, presentations, and other documents, and formatting them according to company standards.Handling expenses Reconciling receipts, processing expense reports, and tracking spending against budgets.Providing administrative support Assisting colleagues or managers with administrative tasks as needed, such as photocopying, scanning, or faxing documents.Customer service Welcoming visitors, answering inquiries, and directing them to the appropriate person or department.

学历

Quaid-i-Azam University
学士, 艺术学士, ‎
Arts
2022

技能

熟练 Computer skills
中级 English Language
熟练 Office Support
初学者 Sales
初学者 Academic Research
熟练 Administration
初学者 Administration Knowledge
初学者 Agri Knowledge
熟练 Aseptic Technique Knowledge
初学者 Banking Knowledge
熟练 Brand Advertising
初学者 Brand Management
中级 Business Analysis
熟练 Business Development
初学者 Business Development Skills
初学者 Business Development Process
熟练 Business Development Strategies
熟练 Business Strategy
初学者 Calendar Management
初学者 Career Counseling
初学者 Career Path Planning
熟练 Chat Support
初学者 Client Contact Skills
初学者 Client Correspondence
初学者 Client Dealing
初学者 Client Relations Management
初学者 Client Relationship
初学者 Closing Contracts
初学者 Command On Language (Spoken & Verbal)
熟练 Communication Skills
中级 Compliance
熟练 Computer Knowledge
中级 Computer Literate
中级 Computer Proficient
初学者 Content Blogging
初学者 Content Wiring
熟练 Coordination Skills
初学者 Copy Editing
初学者 Corporate Marketing
初学者 Corporate Marketing
中级 Customer Acquisition Skills
熟练 Customer Analysis
熟练 Customer Care Representation
熟练 Customer Dealing 
熟练 Customer Handling
熟练 Customer Interaction Management
初学者 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Solutions
初学者 Customer Services

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语