概要

Seeking an responsible post with growing opportunities in a reputed organization or company where I can utilize my skills.
To apply my accounting skills as a HR or admin officer in keeping a track of business transactions.
Punctuality, hardworking and using skill is in my attitude.

工作经历

公司标识
Train Operations Manager
S.JAMEEL AND CO.
Jul 2016 - Dec 2016 | Lahore, Pakistan

公司标识
HR OFFICER
H.G Markets - Harvest Group
Jan 2016 - Jun 2016 | Lahore, Pakistan

Sales, Marketing & Trading To generate quality leads that result in sales. Cold calling to arrange meetings
with potential customers to prospect for business. Work with team to achieve sales performance targets.
Presenting the product or service in a structured professional way. Monitoring International market performance by reviewing Trade Media and keeping clients updated with the same and provide investment
advice accordingly. Customer Retention Maintaining and developing relationships with existing as well
as new customers in person and via telephone calls. To ensure that the customer is notified with all the
prevailing fundamental factors which may have an impact on product prices
Sales Skills:Lead Generation,
Cold Calling, Trade Negotiation, Sales Retention

公司标识
Customer Service Officer (CSO)
Ovex Technologies Pakistan (Pvt.) Limited
Nov 2012 - Aug 2013 | Lahore, Pakistan

Take Inbound calls and satisfy customer needs.
- Achieve established standards for call handling quality and productivity.
- To resolve the complaints of customers over the call and launch system complaints in case FCR is not possible.
- To identify and handle customer inquiries and respond to customer questions in the best possible manner.
- Enter customer’s data as per defined standard operating procedures.
- To meet all the other quality benchmarks established based on consumer feedback and surveys.

学历

Government College University Faisalabad
硕士, 贸易硕士学位, MPA(HR AND MARKETING )‎
PUBLIC ADMINISTRATION, HR, MARKETING, MANAGEMENT INFORMATION SYSTEM
CGPA 3.29/4
2015
University of the Punjab
学士, 贸易学士, B.Com‎
Accounting & Finance, Commerce, Business Communication
等级 B
2012
Govt. College of Commerce
中级/A级, 贸易学学生, D.COM‎
Accounting, Applied Accounting, Applied Econometrics
所占比重 65%
2009
Minhaj-ul-Quran Model Higher Secondary School
大学入学/0级, 科学, Matric in Science‎
Physics, Chemistry, Biology
所占比重 68%
2007

技能

初学者 CCNA
中级 Certified Service Representation
初学者 Client Service Tracker
中级 Customer Service Certification (CBP) 
初学者 eSupport
中级 Management Solution
熟练 MS Access
中级 MS Desktop Customer Service
熟练 MS Outlook
熟练 Official Assignments
熟练 Skype
中级 Track-it
熟练 Windows

语言

熟练 旁遮普语
熟练 乌尔都语
中级 英语