Played an integral role in setting monthly targets for stores, analyzing sales KPIs, and ensuring transparency between departments. Identified prime store sites and leveraged regional strengths for optimal positioning and market advantage. Introduced an incentive program to recognize and appreciate employees\\\\\\\' contributions. Steered monthly 1-on-1 meetings with managers and sales staff to address emerging trends and challenges. Created and distributed SOP booklet for stores, while managing stock quantities using historical data analysis. Rendered a keen eye for detail to oversee the design and implementation of new stores. Acquired B2B assistance to clear out old and slow-moving stocks. Presented better reports to the senior management by developing a dedicated retail portal. Maintained precise inventory control by conducting regular cycle counts and reconciliations to ensure accurate stock levels. Guaranteed ensure on-time deliveries while interacting with carriers, freight forwarders, and transportation providers. Positioned to prearrange and oversee inbound and outbound logistics, such as shipments, transportation, and distribution.
Key Accomplishments
§  Maximized warehouse space efficiency and utilization by deploying streamlined storage and organizational tactics.
§  Coordinated inventory restocking and ordering to fulfill customer demand while minimizing excess stock levels effectively.
§  Significantly raised inventory liquidation and conversion rates from 50% to 80% by leveraging robust omni-channel operations.
§  Succeeded in boosting store performance by identifying and promoting region-specific high-demand products.
§  Recruited and trained managers and assistant managers as well as implemented Omni channel strategies to drive sales growth.
§  Secured a 60% share of total sales compared to online competitors and achieved a 50% YoY growth in sales by implementing effective strategies.
 
Core Competencies:
Retail Store Management e Sales Growth e Operations Management e Customer Service e Team Leadership & Training e Business Development e Strategic Planning e Inventory Management e Performance Management e Marketing & Promotions e Omni channel Strategies e Logistics Coordination e Process Improvement e Relationship Management e Market Trends Analysis e Search Engine Optimization e Communication Skills e Problem Resolution

Designed and implemented strategic plans to achieve long-term business success and increase profit margins. Interacted with the unit staff and leadership to minimize misunderstandings and meet deadlines. Applied business intelligence tools to offer actionable sales insights to marketing, senior management, and store staff. Led sales meetings to provide feedback and strategic insights to team members. Led recruitment and training of non-management staff, overseeing onboarding processes to ensure team readiness. Followed audit standards while maintaining regulatory compliance across operations. Held full accountability for supervising new store openings to ensure smooth operations and alignment with company standards.
Key Accomplishments
§  Identified, recognized, and rectified unauthorized or unsafe practices to guarantee compliance and workplace safety.
§  Enhanced financial performance by assessing and overseeing store sales, inventory costs, operational expenses, and losses.
§  Spearheaded process improvements to foster a dynamic organizational culture as well as streamlined procedures for heightened efficiency and sustained growth.
§  Fostered a supportive team environment through active communication with sales teams, encouraging collaboration and appreciation of collective efforts.
§  Achieved growth and sales targets, expanded the customer base, and strengthened market presence by managing the sales team and implementing strategic business plans.
§  Developed key performance indicators and standardized operating procedures for stores to enhance operational consistency.
 

Positioned to lead the recruitment, interviews, and personnel decisions, including hiring and termination across all store levels, including management positions. Created and maintained statistical and financial records regularly and presented reports to the management. Evaluated the performance of the staff and created performance appraisal report for the senior management. Performed ongoing analysis and assessment of the strategic data, such as revenue, staff evaluations, and overall retail operations. Controlled inventory by handling merchandise receipts and shipments, completing necessary paperwork, and following price change and ticketing protocols. Examined financial reports and implemented strategic adjustments to boost profitability within the business operations. Identified and handled employee relations matters, including performance management as per the LS&CO policies.
Key Accomplishments
§  Conducted comprehensive training sessions for sales staff embodying LS&CO selling practices and delivered authentic customer service to achieve sales objectives and enhance sales performance.
§  Surpassed financial targets of the store by training and leading a team to meet KPI goals, such as conversion, units per transaction, and sales per hour.
§  Successfully oversaw the store financial strategy by driving sales, controlling expenses, and devising plans to enhance profitability and financial performance.
§  Streamlined and managed daily operations in sales, customer service, warehousing, stock management, and carrier logistics to ensure seamless execution and exceptional performance.
§  Achieved significant enhancement in staff expertise and sales performance through dedicated coaching and training initiatives focusing on product knowledge and effective selling techniques within the organization.
 

Positioned to perform monthly shop inventory assessments and adjust stock levels according to customer demand for efficiency. Executed clearance sales and promotions to drive revenue and clear excess inventory. Supervised staff attendance, commissions, salaries, and bank deposits for accurate financial transactions. Dealt with customers professionally, handled cash, and entered data of sales invoice. Produced accurate weekly commission reports and facilitated performance evaluation.
Key Accomplishments
§  Implemented motivating incentives and commission structures to raise staff performance and achieve organizational goals.
§  Handled store staff schedules to optimize team productivity and operational efficiency through effective shift management.
§  Conducted comprehensive staff training in customer service to enhance client interactions and ensure optimum satisfaction.
§  Set and met store staff sales targets as well as maximized the profit by minimizing stock shortages and operational expenses.
 

Retained precise statistical and financial records to ensure accuracy for informed decision-making. Set sales targets for the store staff to improve performance. Directed store staff and created effective shift rosters for optimal productivity. Conducted frequent store visits to oversee operations, manage stock levels, minimize aging, and optimize inventory turnover for cost savings. Devised robust stock consolidation and requisition processes between stores to allocate resources. Conducted performance appraisals to examine staff performance and identify areas for improvement.
Key Accomplishments
§  Achieved sales targets while reducing operational expenses and maximizing profitability for the business.
§  Increased financial performance and profitability while creating targets and managing store budgets.
§  Boosted business growth and increased market presence by designing and executing promotional strategies.
§  Enhanced customer satisfaction and loyalty by handling customer queries and complaints.
§  Guaranteed effective visual merchandising and product display to attract and retain customers that raised sales.
 

Ø  Achieve good sales target with carrying short stock
Ø  Staff Trainings about Customer Service
Ø  Customer Dealing, Cash Handling, Data Entry of sales Invoice and delivery notes making
Ø  Handle Clearance sale and Promotional activities
Ø  Daily and monthly bases Inventory controller
Ø  Manage Branch Stock level
Ø  Prepare weekly commission on sale and month end Reports P&NL
Ø  Handle all queries from head office
Ø  Manage Customer Special Order
Ø  Daily Account Maintaining, File Keeping
Ø  Handle Goods Receive and dispatch process
Ø  Control sales Team up to 40 Members
Ø  Prepare shop Monthly Inventory and report to Operations
Ø  Work as Counter Cashier, Great Customer, Solve Customer Problems
Ø  Manage staff attendance, Commission, Salaries, Bank Deposit
Ø  Cash Handling, Generate sales Invoice and delivery notes making
Ø  Manage Shop Stock level, Stock Demand, according to customer demand

Great Customer Service on Express Centre, Solve Customer Problems, Booking Packets and Confirm from City to City about Customer Packet.
 Manage staff attendance, Commission, Salaries, Bank Deposit
 Handle all queries from head office.
 Manage Customer Special Order.
  Daily Account Maintaining, File Keeping.
  Handle Goods Receive and dispatch process.
  Daily and monthly bases Inventory controller.
  Staff Trainings about Customer Service.
Customer Dealing, Cash Handling, Data Entry of sales Invoice and tell Delivery status to Customers and delivery notes making.
Handled the tasks of monitoring networks, computers and peripherals
 Supervised Management within computer operations and data processing
  Responsible for loading computer machines with disks,Tapes and related Accessories
 Conducted various training sessions of junior computer operators  
 Played initiative role of standardizing document creation by computer  operators
 Handled the tasks of producing reports and updating files