To pursue a long term progressive career in a dynamic firm as a proficient, committed, innovative and committed professional. I want to augment my skills and apply professional knowledge to challenging problems leading to growth and development of organization.
Working as a WFM Support
Working as a Fraud Control Specialist.
Communicate with customers globally via email and chat and answer their queries.
Resolve customer complaints via phone and email. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders.
Responding to all incoming calls with a positive manner
Provide information to customers and general inquires
Processing orders for customers
Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner.