概要

To pursue a long term progressive career in a dynamic firm as a proficient, committed, innovative and committed professional. I want to augment my skills and apply professional knowledge to challenging problems leading to growth and development of organization.

工作经历

公司标识
WFM Support
Mindbridge Pvt. Ltd.
Jan 2021 - 代表 | Lahore, Pakistan

Working as a WFM Support

公司标识
Fraud Control Specialist
Mindbridge Pvt. Ltd.
Apr 2019 - Jan 2021 | Lahore, Pakistan

Working as a Fraud Control Specialist.

公司标识
Email Support Executive
Mindbridge Pvt. Ltd.
Apr 2017 - Apr 2019 | Lahore, Pakistan


Communicate with customers globally via email and chat and answer their queries.

公司标识
Customer Support Representative
BM Group INC.
Sep 2016 - Nov 2016 | Lahore, Pakistan

Resolve customer complaints via phone and email. Use telephones to reach out to customers and verify account information. Greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders.

公司标识
Order Taker/ Verifier OPERATOR
Future Now (Pvt) Limited
Dec 2014 - Jul 2016 | Lahore, Pakistan


Responding to all incoming calls with a positive manner

Provide information to customers and general inquires

Processing orders for customers

Listen, analyze and take appropriate action to ensure that customer issues are resolved satisfactory and in a timely manner.

学历

University of the Punjab
学士, 艺术学士, Bachelors in Arts‎
Journalism, Language (Persian), Language (Punjabi)
等级 C
2015

技能

熟练 Data Entry Operations
初学者 Database
中级 Exploring
中级 Fluent in English
熟练 Fluent In English Urdu
熟练 Follow Directions
中级 Fraud Control
中级 Good in english speaking
中级 Google Docs & Spreadsheets
熟练 Google Slides
熟练 Internet Browsing
中级 Maintain Database
熟练 Maintains Data Entry Requirements
中级 Micrsosft Excel
中级 MS PowerPoint
中级 Official Assignments
熟练 Proficient in Computer operating
初学者 Schedule Control
中级 Typing Speed

语言

中级 旁遮普语
初学者 阿拉伯语
中级 英语
熟练 乌尔都语