Software: MS Office (Word, Excel, Outlook, Access); instant messaging software; VMware applications
Browsers: Internet Explorer, Firefox, Chrome, Safari, Sea Monkey Navigator
Hardware: PCs, Laptops, Telephony Systems, Printers, Routers, Modems
Networking: LAN & VPN/Remote Connectivity, TCP/IP
Platforms: Windows, Unix, NetWare Servers, Citrix
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.Technical Troubleshooting
.Hardware Configurations
.Offshore Team Collaboration
.Software Installs
.LAN Connectivity
.Problem Diagnosis
.Phone & Online Support
.Client/Server Models
.Preventive Maintenance
.User Training/Support
.Customer Service
.Complaint Handling
Facilitation Officer
Dealing with clients
Providing services to valuable customer
CRM working
Telephonic Conversation to customers regarding case process
Working in Gourmet Food as a Help-desk Officer Sukkur Region.
Working as a DSF (Distributor Field Force) in Colgate Palmolive Pakistan LTD.
Working as a computer operator in Colgate Palmolive Pakistan LTD.
Working in SnD classic and SnD pro also use SAP