概要

Software: MS Office (Word, Excel, Outlook, Access); instant messaging software; VMware applications
Browsers: Internet Explorer, Firefox, Chrome, Safari, Sea Monkey Navigator
Hardware: PCs, Laptops, Telephony Systems, Printers, Routers, Modems
Networking: LAN & VPN/Remote Connectivity, TCP/IP
Platforms: Windows, Unix, NetWare Servers, Citrix
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.Technical Troubleshooting
.Hardware Configurations
.Offshore Team Collaboration
.Software Installs
.LAN Connectivity
.Problem Diagnosis
.Phone & Online Support
.Client/Server Models
.Preventive Maintenance
.User Training/Support
.Customer Service
.Complaint Handling

工作经历

公司标识
Facilitation Officer
New Jubilee Life Insurance Company Limited (NJI Life)
Apr 2018 - 代表 | Sukkur, Pakistan

Facilitation Officer
Dealing with clients 
Providing services to valuable customer
CRM working
Telephonic Conversation to customers regarding case process 

公司标识
Coordinator
Volka Food International
Mar 2017 - Apr 2018 | Sukkur, Pakistan

公司标识
Helpdesk Officer
Gourmet Foods Pakistan
Sep 2016 - Mar 2017 | Sukkur, Pakistan

Working in Gourmet Food as a Help-desk Officer Sukkur Region.

公司标识
Order Booker
Colgate Palmolive Pakistan Limited
Aug 2015 - Sep 2016 | Sukkur, Pakistan

Working as a DSF (Distributor Field Force) in Colgate Palmolive Pakistan LTD.

公司标识
Computer Operator
Colgate Palmolive Pakistan Limited
Feb 2012 - Aug 2015 | Sukkur, Pakistan

Working as a computer operator in Colgate Palmolive Pakistan LTD.
Working in SnD classic and SnD pro also use SAP

学历

Shah Abdul Latif University
学士, 贸易学士, Commrtce‎
Account
所占比重 69%
2016
BISE
中级/A级, 贸易学学生, Intermediate‎
Accounting, Business Communication, Computer Science
所占比重 67%
2013
Shah Latif High Secondary School Sukkur
大学入学/0级, 科学, Science‎
Administrative Sciences
等级 B+
2010

技能

熟练 Quality Assurance
熟练 Ability to Work Independently
熟练 Accounting
中级 Accounts Administration
熟练 Accounts Management
中级 Active Directory
熟练 Active Listening
初学者 Agile and Flexible
中级 Airport Ground Operations
初学者 American Accent
熟练 At Multitasking
中级 B2B Business Development
熟练 Branch Accounting
中级 Branch Administration
熟练 Branch Management
初学者 British Accecnt
初学者 British Accent
中级 Business Analysis
熟练 Business Development
熟练 Business Strategy
中级 Cab Booking
熟练 Call Center Sevices
熟练 Call Handling
熟练 Call Handling Skills
熟练 Client Acquisition
熟练 Client Dealing
熟练 Client Follow-up
熟练 Client Relationship Maintaining
中级 Commercial Sales
熟练 Communication Skills
中级 Computer Literacy
熟练 Computer Operator
熟练 Contact Center Consulting
熟练 Cooordination Skills
熟练 Coordination Skills
中级 Corporate Finance
熟练 Credit Collection Recovery
熟练 Customer Service Skills
熟练 Customer Acquisition Skills
熟练 Customer Negotiation Skills
熟练 Customer Satisfaction Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Support
熟练 Cutomer Services
熟练 Debt Collection and Recovery
中级 Dispatch Skills
熟练 eBay Account Handling
熟练 Email Etiquette
熟练 Equipment Maintenance

语言

中级 信德语
熟练 乌尔都语
中级 英语

Muhammad 联系人

Muhammad Tariq
Mehran Spices & Food Industries LTD
Muhammad Hasan Hasan Zaheer
Colgate Palmolive Pakistan Limited