As experienced banking professional, I would like to utilize my earlier experience and knowledge in your organization by contributing to the improvement as well as progress of the bank. I will be putting my best efforts in terms of time and learning new techniques and methods that would implemented in my tenure.
To collect and manage data so that it can be used to analyze business functions, productivity and redundancies. Coordinators may work to make sure that the data is collected properly, observing any legal or ethical standards are met, especially for data that involves personal information.
Data coordinators work primarily with electronic data and use complex software systems to maintain and organize data.
I working on teams with other coordinators, analysts, database administrators and others. Being a team player and working well with others is crucial.
Data is complex and can coordinators need to be able to look at the minute details to make sure it is being recorded and stored properly.
I need to look at what data needs to be recorded, and determine how to store it in such a way that it will be easily used in the future.
I need to be able to solve data problems as they arise.
To manage all Inward / Outward Clearing received from NIFT.
I have also post Cashier Cheques, Ameen Cashier Cheques, Corporate Bankers Cheques, Security Deposit Receipt and Tezraftaar Cheques.
To manage that all Inward clearing is processed within time, and all return cheques handed
over to NIFT on time.
To ensure that all outward cheques received from branches in time for outward submission to
NIFT.
Prepare Capture reports of outward clearing Instruments received from centralized branches.
Liaison with branches for outward clearing instruments related to customer service.
Validate outward clearing instruments through images Received from branches. (App. 500
instruments on daily basis).
Process Inward Clearing Instruments. Handling 6 Branches with Avg. 450 instruments on
daily basis (including Balancing, Returns to NIFT, Liaison with Branches)
Process Outward Clearing Instruments (Consumer Services i.e. Credit Cards, Cash line Loan,
Personal Loan, Auto Loan, Mortgage) with 200 – 250 instruments posting on daily basis.
Carryout all operational tasks, ensuring all activities are completed within timescales and with a high degree of accuracy while adhering to Bank’s policy and processes.
Maintaining CV Bank.
Coordinating with Team Leads and Department Heads for new hirings.
Attracting and acquiring potential candidates for the opened vacancies.
Screening candidates and executing the hiring and selection process.
Orientation and introduction of company policies to new employees.
Connecting with THKS Family through sending Birthday wishes.
Coordinating with Training Institutes for scheduling external trainings.
Maintaining the leave record of Head office and outsourced staff.
Resolving issues regarding leaves, recruitment & trainings.
Maintaining monthly MIS report for the top management.
Planning and execution of employee engagement and motivational activities.
Take IT related complains of Head Office and All HBL Branches (More over 1,450
Online Branches).
Provide online solution on phone calls to All HBL Employees, related with Branch
Operations (Software, Hardware and Network).
Also take Branch Communication (Link Down) complains as well as Branch ATM’s
complain then forward to concern department.
I supervise 15 agents of my department (IT Help Desk) to enhance their working skills
which are essential for my call center.
I observe queue of calls after some certain duration of time by using CMS (Calls
Management System) Application and also maintain these calls that they should not
be abandoned.
Prepare “All Complains History Report Sheet” then send to 20-RHQ’s (All over Pakistan) on
Daily, Weekly and Monthly basis.
Update American Website for selling Computer Hardware Parts in USA.
Update pricing of Computer Hardware Parts for beat our organization competitors in USA.
Also provide training to new employees of our organization.