I am a highly accomplished Sales Manager with over 14 years experience in Retail Sales Distribution; Post-paid Sales; Mobile Financial Services & Customer Services Operations in telecommunication industry.
I am a strategically agile individual with an acute background in delivery high valued results in telecom sector through cluster strategy, reports analysis and operational excellence to optimize the revenue while ensuring tactical management of customer services, regional operations, business planning, competitors and industry analysis. Proven track record of achieving 173% growth in Post Paid Sales from Dec 2017 till Dec 2018; and 14% revenue growth in North2 during RSM Warid position. Drive sales growth at the regional, district, and national level, translating opportunity and producing results as well as building award-winning teams. Drive sales growth at the regional and district level, translating opportunity and producing results as well as building highly proficient team.
My key skills include Retail Sales & Distribution, Channel Development, Growing Revenue & Profits, Strategic & Operating Plans, Mobile Financial Services, Post Paid Sales, Customer Services Operation, Team Building, Project Management, Resource deployment, Administration & Finance, Procurement & Logistics, Communication Skills and Cross-Functional Leadership
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
Conceptualized and initiated aggressive internal growth plan projected to achieve set targets by creating, defining, and executing regional Sales Strategy for Peshawar region.
Key Accomplishments:
Rendered keen eye for details to ensure Postpaid, MNP and revenue targets are achieved every month.
Exercised hands-on approach to continuously review and carry-out improvements in KPIs assigned to the team.
Provided constructive recommendation to the senior management on important issues identified by the customers to ensure customer retention, reporting statistics and analysis with recommendations for improvement.
 Key Accomplishments:
Consistently recognized and tasked to improve customer satisfaction in the dimension of performance criteria.
Developed processes filtered from top-level strategic plans and top-notch management to achieve sales targets.
Seamlessly shifted between long term strategic and short term tactical initiatives related with recharge voucher data merger.
Key Accomplishments:
Upgraded Bio Metric devices and delivered key initiatives in leadership role within strategic initiative program team
Served as a resource in all efforts to facilitate the new replacement sims availability at all touch points.
Researched numerous verticals to create, define, and execute regional Sales Strategy for Peshawar North region.
Key Accomplishments:
Served as a resource in all efforts strategize and align all activities to achieve S&D target of the region.
Contributed technical expertise and conceptualization of key process for regional inventory management.
Contributed positively to the success of strategic and tactical initiatives to accomplish the targets associated with region.
Key Accomplishments:
Defined and implemented KPIs to assign a measurable value for achieving S&D target of the Peshawar district.
Challenged with the responsibility of propelling strategic initiatives, and credited for managing region’s inventory.
Handled the demands of time and attention while maintaining a positive and approachable demeanor, managed customer Service and Sales Center with the aim of achieving Customer Satisfaction and at every customer touch point in the center.
Key Accomplishments:
Ensured all activities compliance with the assigned KPIs and achievement of sales targets for business growth.
Identified and highlight the current and future prospective customers and keeping a strong relationship with them.