概要

Here is an overview of my experience and key achievements working for this company.

Opens customer accounts by recording account information
Maintains customer records by updating account information
Cash Handling
Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution
Maintains financial accounts by processing customer adjustments
Maintain stock, supplies and inventories
Reconcile sub ledger balances with General Ledger
Handling daily walk-in customers for sales, Problem Solving and Customer Retention,
Post sales support
Sale Lead generations through existing customers
Sales audit
Promptly informs immediate supervisor of all pressing issues and takes prompt corrective action where necessary or suggests alternative courses of action
Meet company target for churn and reduce order fallout and improve customer loyalty by enabling continuous improvements throughout
Keep monthly analysis of billing, Recon, New Sales, package conversion, Device conversion and provide presentation to RMCC (Regional Manager Customer Care).

工作经历

公司标识
Sales Executive
Optix (MULTINET PAKISTAN PRIVATE LIMITED)
Mar 2017 - 代表 | Rawalpindi, Pakistan

公司标识
CUSTOMER SERVICE REPRESENTATIVE
Qubee (Augere Pvt LTD)
Oct 2012 - Feb 2017 | Rawalpindi, Pakistan

Here is an overview of my experience and key achievements working for this company.

Opens customer accounts by recording account information
Maintains customer records by updating account information
Cash Handling
Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem selecting and explaining the best solution to solve the problem expediting correction or adjustment following up to ensure resolution
Maintains financial accounts by processing customer adjustments
Maintain stock, supplies and inventories
Reconcile sub ledger balances with General Ledger
Handling daily walk-in customers for sales, Problem Solving and Customer Retention,
Post sales support
Sale Lead generations through existing customers
Sales audit
Promptly informs immediate supervisor of all pressing issues and takes prompt corrective action where necessary or suggests alternative courses of action
Meet company target for churn and reduce order fallout and improve customer loyalty by enabling continuous improvements throughout
Keep monthly analysis of billing, Recon, New Sales, package conversion, Device conversion and provide presentation to RMCC (Regional Manager Customer Care).

学历

University of the Punjab
学士, 艺术学士, B.A‎
English, Urdu, persian
等级 A
2011
Board of Intermediate & Secondary Education, Abbottabad
大学入学/0级, , Matriculation in Science‎
Science
2007

技能

熟练 Official Assignments
熟练 Product Packing
熟练 telented
熟练 well experienced in same field

语言

熟练 乌尔都语
熟练 英语