概要

Sound knowledge of SDLC and STLC. Software Quality Assurance and Testing. Functional, Non-Functional, Regression, User Acceptance, Etc. Adobe Photoshop, logo designing.
Designing and implementation of database with auto and manual backup in SQL2000, 2008 and above.
3G Network Testing, Cluster Drive, Bench marking.
Optical Fiber Network deployment, fault diagnostics, splicing, OTDR testing.
Router/Switch configurations.
Configurations of Modem, Wireless router, LAN, WLAN networks.
Proficient in Networking and Computer application (software, windows and hardware installation).
Microsoft Office (Word, Excel, PowerPoint, Visio).
Project management.
Good communication skills.
Good organization skills and able to deal with competing priorities effectively.
Customer service focus happy to go beyond the call of duty.
Willingness to embrace working in a fast moving environment.
Ability to positively impact the desired culture of the organization.

项目

IMS (Inventory Management System)

工作经历

公司标识
Manager Support Department
01 Concepts Pvt Ltd
Jan 2015 - 代表 | Lahore, Pakistan

Scheduling and implementing training plans for Pharmaceutical Clients to use distribution software provided by 01 Concepts.
Implementation of Software, Databases and all necessary tools in Servers and Clients computers using Team Viewer or by Visiting.
Implementation of database security on SQL2000, 2008 and 2012.
Implementation of auto and manual backup settings on server.
Performing Functional, Non-Functional, Regression and Confirmation testing e.g. Sanity/Smoke, Usability, Load, Stress, Compatibility etc.
Performing testing on System and Acceptance levels.
Liaising with Developers and Project Manager for new releases, features, patches and bug-fixes.
Completion of assign task by management.

公司标识
Supervisor Training & Development Department (QA)
Pakistan Telecommunication Company Limited (PTCL)
Apr 2010 - Sep 2014 | Lahore, Pakistan

Duties involved (As Supervisor Training):
 Directly responsible for the management of the Training functions in accordance with the established KPI’s, policies and procedures for Contact Centre Teams. The primary focus is to provide training programs that continuously develop the quality and service skills of the Contact Centre representatives with the ultimate objective of enhancing overall productivity.
 Develop Strategies and plans for an effective Training Need Analysis.
 Provide new employee orientation for the newly hired team members of the Contact Centre.
 Develop trainings of newly launched PTCL products through coordination with other departments.
 Develop specific trainings by evaluating team performances as provided by Quality Assurance.
 Accomplish projects assigned time to time by management.
 Stay abreast of industry practices; implement changes / new ideas at Contact Centre.
 Maintain a high morale staying in touch with the employee base.
 Product testing in coordination with Network Development, product vendors and IP (O&M), Access Network (O&M) and CC (O&M) departments.
 Completion of assign task by management.
Duties involved (As QA):
 Performing Reviews for Software Specification Documents (FRS and SRS) and performing analysis to extract use cases and test cases.
 Designing Test scenarios and Test cases.
 Executing tests on Server/Client and Web applications.
 Performing Load and Stress testing to check maximum users load application.
 Performing basic security testing for web Application.
 Performing load tests on all releases, support patches and hot fixes to ensure the quality of the product.
 Finding defects, analyzing the root cause.
 Coordination with Project Manager and Development teams.
 Preparing Test Plans and Test Reports.
 Completion of assign task by management.

公司标识
IT Technician and Sub Team Lead
Siemens Pakistan Engineering Co. Ltd.
Sep 2009 - Mar 2010 | Narowal, Pakistan

 Preparation of IT Labs infrastructure with wireless networking in different Schools and Colleges of Narowal City.
 Installation of Servers, Computers, Printers and ensure the smooth running to make overall project more successful.
 Established 84 Computer IT LABS in government schools of Narowal.
 Coordinating with seniors to accomplished project target in given deadline.
PERSONALITY ENHANCEMENT SCHEDULES (TRAININGS AND WORKSHOPS)
PROFESSIONAL EXPERIENCES (NON-TECHNICAL)
ACHIEVEMENTS:
SKILLS
 Have created Wireless LAN in each LAB to share printers and files from the server.
 On site configurations and fault diagnostics regarding PC’s, networking, internet, router, modem, printers when required.
 Achieved the record of establishing 84 IT LABs in 20 days.

学历

Hajvery University
学士, 商学士/理学士, BS (Hons) Telecommunication‎
Business Communication, Networking
CGPA 2.6/4
2009

技能

4 年 QA
5+ 年 After Sale Support
少于一年Cabling
5+ 年 Communication
4 年 Customer Support Operations
5+ 年 Data Miniing
5+ 年 End user support: L1 & L2
少于一年Git
5+ 年 Hard Working
5+ 年 Interpersonal Skill
少于一年Jira
5+ 年 LAN
少于一年Mantis
4 年 Motivational Skills
少于一年Network admin skills
2 年 Network Engineer
少于一年Networking
5+ 年 OS Troubleshooting
4 年 Presentation Skills
1 yearRegression Testing
5+ 年 Sals Trainer
5+ 年 Skill Oriented
4 年 Soft Skills
少于一年SQL Queries
少于一年System Management
5+ 年 TCP/IP
4 年 Team Building
5+ 年 Team Management Skills
4 年 Train New Employees
少于一年Trello
少于一年usability testing
5+ 年 WAN
2 年 Web App
1 yearWhite Box Testing

语言

中级 旁遮普语
熟练 乌尔都语
中级 英语