Work as a focal point of contact for adidas sourcing team including Operations, ME & Global Quality.
Design, Implement & audit the QMS.
Lead the process improvement projects by applying Lean Six Sigma tools & techniques.
Performance management of quality team.
Lead the digitization and automation projects with Manufacturing Excellence team.
Work with development to identify the risky articles, develop and implement risk mitigation measures.
Conduct operational research to solve the complex problems.
Responsible to ensure the Destructing & Non destructing testing of raw materials & finish goods to meet the FIFA & adidas standards.
Frequent visit the factories to be in direct contact with the products and identify potential risks.
Apply Statistical Process Control (SPC) to monitor the process performance, reduce the variations and avoid the quality problems.
Collaborating with the Manufacturing Excellence team in order to achieve the quality module part of the ME toolbox.
Ensure all quality related standards, manuals, guidelines, and reports are up to date.
Design and Implement the claim management system to reduce the customer returns.

The key accomplishments includes (but not limited to) the followings;

100% reduction in warehouse claim (2017-2020)
73% reduction in consumer returns (2017-2020)
Scored 96% OR 5Q in annual quality audit conducted by adidas. It is the highest score ever achieved by any A&G Supplier in the adidas supply base.
Delivered soccer balls (Telstar -18) for the FIFA World Cup 2018
Worked with ME team to develop auto ball weight & circumference measuring machine.
Digitized all the quality touch points with real time data capturing, analysis & visualization (paper free quality department)
Digitized auto temperature monitoring mechanism installed on all heat ovens.
Uplifted the skills, abilities & knowledge of quality controllers by applying MSA.

Responsible for maintaining all aspects of the quality management.
Managing all regulatory compliance activities and helping to enforce quality control policies and best practice principals covering the designing, planning & production.
Responsible for developing and implement QMS to monitor achieve and maintain       quality targets.
Monitoring and auditing of products to ensure high standards of quality.
Ensuring that all QA Tests are carried out on time and meeting the      standards.
Provide weekly and monthly reports to General Manager on performance.
Ensuring the raw material testing with establishment of IQC.
Responsible for the review and update of the programmed quality plans.
Awareness of regulatory requirement and customer service expectations.
Ensuring activities in the quality plan are carried out.
Coordinating the investigation of customer complaints.
Preparing and analyzing information for the purpose of Management Review.
Giving specialist quality Control advice to the company departments as required

Responsible to IS0 9001:2008 implementation and renewal.
Responsible for developing the parts as per drawings specifications & checking their quality.
Deal with the vendors related to quality issues & problems in parts development.
Participate in new projects of product development to ensure the quality and raise the flag in case of failure.
Coordinate with PPC team to develop & implement the production plans to reduce the changeovers for process smoothing.
Liaising & Communication with team members to work across department.
Implementing various technological changes to enhance the effectiveness.
Apply the documentation in department & report to the Manager.