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概要
To work in an organization where culture of freedom and working for initiatives is ensured, facilitating my contribution through thoughts and action to the company's vision and thus achieve self-development by playing a significant role in building the organization.
工作经历
IT-Support Resident Engineer
NOC Engineer
Remote support of on-site engineers and end users/customers during installation
Supporting users and network administrators over the telephone and by email
Technology integration and configuration of routing and switching equipment
Deploy and configuring PCs, Workstations and Laptops
Outlook configurations and support
To monitor, escalate and follow up of issues as per SLA
To create incident of issues using Trouble Ticket Tool
End user support, getting remote access using TeamViewer
Making technical documentation like daily shift and ticket reports
