概要

My responsibility is answering the quires of the customers in case of customer support call center,and i am also responsible to satisfy customer and maintain good image for the company

工作经历

公司标识
Assistant Manager Operations
Shan Marketing services
Feb 2019 - 代表 | Islamabad, Pakistan

Responsibilities
• Responsible for managing the loading of vehicles, completed stock and load bay areas.
• Planning and scheduling the delivery of goods and cargoes.
• Identifying & delivering operational cost reduction and cost avoidance initiatives.
• Making sure that project deadlines are met.
• Responsible for a team of over 100 staff that includes drivers, DSR, Loader and warehouse operatives.
• Completing and filing compliance documentation for import, export and supply chain security.
• Ensuring that all set targets are achieved.
• Managing supplier delivery performance and maintain supplier contracts.
• Negotiating pricing with local carriers.
• Development of the logistics supply base.
• Supporting other departments within the company.
• Identifying key transport cost drivers.
• Managing import and export via external distribution teams.
• Managing all supply chain activities.
• Taking into account capacity and planning ahead accordingly
• Developing robust processes & policies.
• Managing all Bulk water staff attendance.

公司标识
Fleet Manager
Din Media Group
Jun 2016 - 代表 | Lahore, Pakistan

公司标识
Assistant manager operation
E2E (SUPPLY CHAIN COMPANY)
Feb 2016 - Apr 2016 | Lahore, Pakistan

 Customer support
 To make sure clint goods movement.
 Checkout to warehouse maintain etc.

公司标识
PROCUREMENT & ADMIN MANAGER
HEMROC PVT LTD
Oct 2013 - Jan 2016 | Islamabad, Pakistan

 Purchasing goods for construction work
 Dealing with interior work vendors.
 Makin payment shudle with labours.
 Satisfied to the client for its construction etc

公司标识
Customer services officer
(CMPAK) ZONG
Oct 2008 - May 2013 | Islamabad, Pakistan

学历

Allama Iqbal Open University (AIOU)
学士, , Bachelors‎
Communcation
等级 A
2012
Allama Iqbal Open University (AIOU)
学士, , Bachelors‎
Communcation
等级 A
2012
Allama Iqbal Open University (AIOU)
学士, , Bachelors‎
Communcation
等级 A
2012
Allama Iqbal Open University (AIOU)
学士, , Bachelors‎
Journalism
等级 A
2012

技能

熟练 Marketing
中级 Account Mapping
熟练 Branch Support.
中级 Client Followup
熟练 Conservation Awareness
中级 Export Development
熟练 operation engineer
熟练 Portfolio Management· 
熟练 Pulic Dealing
熟练 اجادة استخدام برنامج الماتلاب
中级 تقوية العلاقات مع العملاء