My responsibility is answering the quires of the customers in case of customer support call center,and i am also responsible to satisfy customer and maintain good image for the company
Responsibilities
• Responsible for managing the loading of vehicles, completed stock and load bay areas.
• Planning and scheduling the delivery of goods and cargoes.
• Identifying & delivering operational cost reduction and cost avoidance initiatives.
• Making sure that project deadlines are met.
• Responsible for a team of over 100 staff that includes drivers, DSR, Loader and warehouse operatives.
• Completing and filing compliance documentation for import, export and supply chain security.
• Ensuring that all set targets are achieved.
• Managing supplier delivery performance and maintain supplier contracts.
• Negotiating pricing with local carriers.
• Development of the logistics supply base.
• Supporting other departments within the company.
• Identifying key transport cost drivers.
• Managing import and export via external distribution teams.
• Managing all supply chain activities.
• Taking into account capacity and planning ahead accordingly
• Developing robust processes & policies.
• Managing all Bulk water staff attendance.
Customer support
To make sure clint goods movement.
Checkout to warehouse maintain etc.
Purchasing goods for construction work
Dealing with interior work vendors.
Makin payment shudle with labours.
Satisfied to the client for its construction etc