I am a dynamic individual with excellent team working and communication skills. During my degree I successfully combined my studies with work and other commitments showing myself to be self-motivated, organised and capable of working under pressure. I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team. In short, I am reliable, trustworthy, hardworking and eager to learn and have a genuine interest in Telecom.
This is one of the first project of its kind. The idea is to replace Newsletter via email to Newsletter via Social Media like WhatsApp, Facebook Messenger, Viber, Telegram etc. WhatsApp became the most popular social media App with 83% of response rate around the globe.
I have managed to design and build full technology for this project.
This is a fully integratable solution through REST APIs, whether you are a online store or CRM based.
o Coordination with Genband support for issues related to system
o Troubleshooting for any issues during new interconnection
o Routing creation/modifications
o Analysing daily system reports
o Coordinating with problematic carriers to have quality stats o Trouble ticketing to resolve issues and followup problems o System Installation / Commissioning / Upgrades / Backup o New features testing
o Handle all VOIP services including servers switches
o Train clients with there new equipment, software or soft switch
o To ensure maximum possible service availability and performance for Data Centres
o To provision customer network services on core equipment
o To provide support services for Engineering and other technical
o Maintain and close the day book
o Allocate rooms for the guests
o Maintain Laundry record
o Prepare the house keeping supervisor sheet o Manage the Out-bookings
o Check-in / Check-out o Banking
o To create a position working environment to accomplish departmental goals o Encourage individuals to work together to meet customer needs
o Recognise and value the diversity of individuals
o look over day to day profit/loss
o Manage stock / sales / CS / files