概要

I am a well-organized and focused professional with hands-on experience in different administrative capacities. Skilled at maintaining confidential files and staff records as well as completing projects on-time. I am proficient in leading multiple projects while complying with budget and time constraints. Capable of arranging and executing events for potential clients. Highly skilled at overseeing day-to-day office operations and all administrative matters such as screening calls, managing calendars, planning meetings, and making travel arrangements. Able to identify goals and priorities, resolve customer issues in initial stages, and prioritize workflow to meet established deadlines. Excellent communicator, function within a challenging environment with constantly changing priorities.


My key skills includes Executive-level Secretarial/Personal Support | Filing & Records Management | Data Collection & Reports Generation | Meetings Coordination | Process Improvement | Team Building & Leadership | Quality Assurance & Control | Complex Problem Resolution | Effective Communicator | MS Office (Word, Excel, PowerPoint) | ERP


My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.

项目

HBZ 50 Year Celebration Anniversary

工作经历

公司标识
Secretary, Chairman Secretariat
Habib Metropolitan Bank Ltd.
Dec 2017 - 代表 | Karachi, Pakistan

Analyze chairman's personal expenses and finance while working with the Personal Assistant. Inform Chairman about meetings, engagements, and presentations in liaison with Personal Secretary. Identify, analyze, and resolve complex financial and accounting matters for the chairman with confidentiality. Produce and maintain personal/business files and corporate record for multiple entities.Key Accomplishments·          Administered a variety of support functions, including processing, and routing incoming mail, correspondence to appropriate staff members, as well as calendar and meeting functions.·          Planned, executed, oversaw, and finalized projects according to strict deadlines while complying with budget.·          Significantly improved effectiveness and costs by overseeing operations of Chairman’s office, such as document preparation, general office maintenance, and internal communications.

公司标识
Assistant, HOD Quality Assurance Department
Gul Ahmed Textile Mills Limited
Nov 2016 - Dec 2017 | Karachi, Pakistan

Played a key role in supervising and retaining all records and office systems, including data management and filing. Held full accountability for handling various administrative and customer service tasks, such as screening inquiries, phone calls, and requests. Supervised incoming email and correspondence on behalf of the manager.
Key Accomplishments
·          Met and greeted visitors, organized meetings, and produced forms, briefing papers, reports, and presentations.
·          Efficiently handled a dissatisfied client by building a robust rapport through effective communication.

公司标识
Coordinator, Quality Assurance Department
Gul Ahmed Textile Mills Limited
Jun 2016 - Oct 2016 | Karachi, Pakistan

Promptly answered and escalated telephonic enquiries to the Assistant manager. Executed tasks to defined standards in various job plans according to the professional standards.
Key Accomplishments
·          Achieved bottom line results by retaining reprocess, registers, wastage report on monthly basis and distributing incoming and outgoing mails.
·          Liaised with production and quality assurance department to receive and file all invoices from all departments.

公司标识
Business Development Executive, International Sales Leadership Program
Axact
Feb 2014 - May 2015 | Karachi, Pakistan

Shoulder the responsibility for collecting and analyzing market/customer information. Discussed terms of an agreement and closing sales. Acted as a contact with the company and its existing/potential markets
Key Accomplishment
·          Developed and strengthened long-term relations with customers in person and via telephone calls and emails.

公司标识
Quality Assurance Officer, BPO Department
Systems Limited
Sep 2012 - Sep 2013 | Karachi, Pakistan

Analyzed and oversaw complex functions of calls as well as seamless operations of all activities. Led performance evaluation of employees to recognize and classify staff members as target achievers and non-achievers.
Key Accomplishments
·          Ensured accurate diagnosis and resolution of issues for optimum customer satisfaction in accordance with pre-defined quality standards.
·          Identified areas and opportunities to improve quality standards within management processes and systems.

学历

Preston University
硕士, 工商管理硕士学位, MBA‎
Human Resource
CGPA 2/5
2024
University of Sindh
学士, 艺术学士, ‎
English, Economics, Statistics
等级 B
2014

技能

熟练 Accurate Record Keeping
熟练 Administrative Management
熟练 Administrative Office Support
熟练 Adminstration Knowledge
初学者 Adobe Photoshopp
中级 Attention to Detail
中级 Branch Administration
中级 Business Exposure
熟练 C-Level Executive Support
中级 Client Follow-up
初学者 Closing
熟练 Communication Skills
中级 Conservation Awareness
熟练 Coordination Abilities
中级 Cross-Cultural Communication Skills
初学者 Custom CRM
熟练 Customer Service Management
中级 Detail Oriented
熟练 Email Writing
熟练 ERP
中级 Event Management
熟练 Executive Office Administration
中级 Executive Presentation Skills
中级 Fluent in English
熟练 Follow Up
熟练 Front Officer Support
初学者 Institutional Selling
熟练 Interpersonal Skills
熟练 knowledge of computer use
中级 Knowledge Of ITC Technologies
中级 Microsoft Excel
中级 MSicrosoft Office
熟练 Office Administration
熟练 Operations Responsibility
熟练 Oral & Written Communication
熟练 Photocopy & Scanning
中级 Pricing Negotiation
熟练 Professionalism
中级 Project Coordination
中级 Project Management
初学者 Purchase Management
熟练 Pursuing News Stories
熟练 Reporting Skills
熟练 Staff Coordination
初学者 Team Building
熟练 Telophone Operations
熟练 Time Management
熟练 Transaction Process
中级 Typing Speed
中级 Veterinary

语言

熟练 乌尔都语
中级 英语

关注的公司

查看更多

推荐

简短自我描述
Mustafa Khan
Chief Security and Protocol to Chairman, Gerry's International Pvt
曾与你工作在 Axact

Farrukh has a track record for success, as well as a bright future.

Farrukh 联系人

Assad ali Chishti
sarasolar (pvt.)ltd
Iqra Yaseen
Vantage Printers
SHAMMAS FAROOQ
Universal Time Travel (IATA)
Sikander Ali Talpur
24hours.pk (PVT) ltd
Waqas Masood
Warid Telecom Pvt Ltd