概要

2 year experience as a Technical Support Engineer, ensured perfect troubleshooting specifically on wimax and GPON technology with 1 year experience as a System Officer in Student and Immigrant Visa consultancy, ensured all visa forms and related documents to be filled carefully and looked after all the process from the admission of the student from University till the Visa from the Embassy.

项目

AES (Advance Encryption Standard) Algorithm 192 bit and Implementation on
• Who wants to Be a millionaire game through Java
• Scientific Calculator through C Language

工作经历

公司标识
LDC
Pakistan Aeronautical Complex (PAC)
Nov 2018 - 代表 | Kamra, Pakistan

公司标识
Team Lead Level 1 Technical Support
Storm Fiber
Apr 2018 - Oct 2018 | Karachi, Pakistan

• To monitor Network Monitoring System (NMS) to check links and live utilization of links.
• To look after email queries.
• Coordination with Level 2, NOC, ODN via calls and emails.
• To conduct interviews and training sessions with fresh engineers.

公司标识
Technical Support Engineer
Storm Fiber
Oct 2017 - Apr 2018 | Karachi, Pakistan

I have been working as a Technical Support Engineer in Storm Fiber which is being outsources by Sybrid Pvt Ltd.
To provide the technical troubleshooting with the help of portals and given SOP\'s and with educational knowledge.
To look after billing and sales deployment as well.

公司标识
Technical Support Representative
Qubee
Apr 2017 - Oct 2017 | Karachi, Pakistan

I have been working as a Technical Support Representative in Qubee.
To provide the technical troubleshooting with the help of portals and given SOP's and with educational knowledge.
To look after billing and sales deployment as well.

公司标识
Customer Service Executive
IBEX Global
Oct 2016 - Apr 2017 | Karachi, Pakistan

Customer support on calls.
Mostly provided technical support on calls and followed some strict policies and handled tough pressure.

公司标识
SYSTEM OFFICER
The Power Prep International
Feb 2016 - Nov 2016 | Karachi, Pakistan

I have worked there as a System Officer in this organization. My job description is under:
Data entry.
Attendance of all Employees.
Agreement dealing with International Universities.
Public dealing, dealing with clients as well.
Case studies and case submission of the clients.

公司标识
INTERNEE
National Telecommunication Corporation (NTC)
Jun 2015 - Jul 2015 | Karachi, Pakistan

公司标识
CALL CENTER REPRESENTATIVE
iflogics
May 2013 - Sep 2013 | Karachi, Pakistan

学历

Sir Syed University Of Engg. & Technology Karachi.
学士, 商学士/理学士, BS IN TELECOMMUNICATION ENGINEERING‎
Data Communication and Networks, Information Security and Network Administration
CGPA 3.0/4
2016

技能

熟练 Close Attention to Details
中级 Communication and Deliver Quality .
熟练 flexibile approach
熟练 good time keeper
熟练 Telephone skills & manner
熟练 Adminstration Knowledge
中级 Adobe Dreamweaver
熟练 Article Creation
熟练 · Having basic knowledge of customer
中级 CCNA
中级 Cisco
熟练 Client Dealing
熟练 Communicate Clearly
熟练 Computer Network Operations
熟练 computer opreation
熟练 Customer Communication
熟练 Front Office Support
熟练 Good Written & spoken English
中级 Knowledge of Spreadsheets
熟练 Managed Services
熟练 Networking
熟练 Official Assignments
熟练 Pursuing News Stories
熟练 Researching
中级 Resume Writing
中级 Router Configuration
熟练 Support
中级 System Modification
中级 Trouble Shooting.
熟练 Typing
熟练 Written And Oral Communication
熟练 Written Correspondence

语言

初学者 信德语
中级 英语
熟练 乌尔都语
熟练 旁遮普语