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概要
I am a performance-driven professional with 14+ years’ experience in sales operations field. Proven success maximizing revenue by implementing sales growth strategies and marketing plans to achieve business goals. I am adept at creating new systems for reporting formats, based on ground realities to execute right decisions. Skilled in generating variable pay system to support DSR and other sales force in making life standards better. Instrumental in streamlining and managing business operations in line with strategic requirements to ensure seamless and efficient work flow. Ability to manage difficult clients, deliver top-notch professional support service, and exceed targeted results with regard to customer retention, client expectations, and sales. Respected leader of customer-focused teams; instill a shared, enthusiastic commitment to customer service as a key driver of company goal attainment.
My key skills include Sales Operations Management, Claims Supervision, Sales Reporting & Documentation, Sales Analysis, Key Accounts Management, Budgeting & Forecasting, Modern Trade Sales & Payment System, Growth Analysis, New Distributor Appointment & Distributor Settlement, Customer Service, Team Leadership, SAP, Fourgen System and Biztrax
My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such I would welcome a discussion regarding opportunities with your organization that fit my background.
工作经历
Sr. Assistant Manager-Sales & Administration
Sr. Assistant Manager-Sales & Administration, 2019 – Present
Assistant Manager-Sales & Administration, 2016 – 2019
Create, maintain, and deliver daily, weekly and monthly reports while comparing sales for NSM, RSM, and team members. Steer monthly meeting with customers to assure better business relationship. Hold full accountability for overseeing podiums and gondolas placements and ensuring timely supplies to the customer. Receive payment from IMT and LMT stores and execute rates and sales promotions while discussing performance at morning reports for LMT and IMT. Liaise with HR and accounts departments to offer sales support and examine stocks levels as per stocks standards. Render keen eye for details to create claims on the basis of IMT debit notes for clearing the accounts payments and execute DBR (Demand Base Replenishment) systems. Facilitate RSM in supervising sales operations, DSR, and store officer’s points activities to make variable pay to their earnings better.
Key Accomplishments:
Promoted from Assistant Manager to Sr. Assistant manager, Sales & Administration position in recognition of outstanding leadership abilities.
Designed and implemented policies to maximize targets while ensuring timely supplies at customer’s doorsteps.
Achieved bottom line results by developing and attaining monthly targets of modern trade, including distributors, Metro 11 stores, MAF 9 stores SKU, brand, and store wise.
Recognized complex problems and delivered solutions to assure timely resolution regarding payment system.
Set a benchmark of excellence by clearing Metro & MAF Hyperstar outstanding payments issues from 2013 to 2015.
Efficiently supervised based secondary’s distributor, DSR, and shop/brand wise target vs achievements.
Played an integral role in supervising complete sales operations of modern trade within five days and obtaining metro payment on due dates.
Proficiently supervised prices structures for IMT, LMTs, and trade offers applications.
Sales Operations Executive
Built synergies with the Distribution manager in managing everyday dispatches to the customers and selecting the type of vehicle, including Mazda, 20 fit, and 10 wheelers. Generated and upheld various reports as per requirement of the sales staff, top management, and director. Produced and maintained J.C meetings and everyday primary sales reports in a timely manner. Took approvals from management and presented reports to the accounts department to issue credit notes of all kind claims, such as trade offer, DSR salary, damages/expiries, free sampling, transportation losses, short filling, shelf rents, special discounts, whole sales special incentive/ slab wise discounts, and DSR’s incentives on targets. Produced and maintained sales growth and analysis reports and formats. Assumed and maintained full liability for devising Fourgen systems for real base secondary data collections.
Key Accomplishments:
Examined comparisons between last and current month date, SKU, region, zone, and town while overseeing all kind of distributor’s claims.
Succeeded in shifting and integrating data from SAP to Excel and Access while formatting the pivot table and producing J.C reports in the format of national, regions, zone, belt/town, customer, and SKU wise on every month.
Efficiently managed sub distributor information in SAP while processing distributor’s claims in 18 days.
Devised customers’ ROI systems to support distributor in attaining business and generating income by the system.
Created and implemented distributor’s final settlement system to develop company’s good image in the market.
Guaranteed complaint free operations by developing customer services systems.
Actively contributed as a part of secondary system (foreign system) application process.
