概要

Travel Customer Services Professional

项目

Travel Services Teamleadership

工作经历

公司标识
Team Leader Contact Center
Sastaticket.pk
Oct 2016 - Dec 2017 | Karachi, Pakistan

公司标识
Team Leader Contact Center
Pakistan International Airlines
May 2014 - Jul 2016 | Karachi, Pakistan

公司标识
Senior Quality Assurance Evaluator & Trainer
Pakistan International Airlines
Jan 2012 - Apr 2014 | Karachi, Pakistan

公司标识
Travel Consultant | Customer Services Representative
Pakistan International Airlines
Dec 2009 - Dec 2011 | Karachi, Pakistan

学历

IATA Training & Development Institute, Montreal, Canada
大专, Diploma in Travel Sales & Operations‎
Tourism Management
Completed
2014
Federal Urdu University of Arts, Sciences and Technology
硕士, 工商管理硕士学位, Masters in Business Administration‎
Finance
CGPA 3.1/4
2008
Government college of technology Site Karachi
大专, DAE‎
Telecom Network
Completed
2006
University of Karachi
学士, , BA‎
Economics, Geography, Psychology
等级 C
2004

技能

中级 Buisness
熟练 Client Followup
中级 Contact Center Management
中级 End To End Sales
熟练 Handling Assignments
熟练 Individuals / Consumers
熟练 Key Account Management
熟练 Lead in
中级 Online Travel Services
熟练 Pursuing News Stories
中级 Relations Management
熟练 Retailers
熟练 Sabre Command
熟练 Team Motivation

语言

初学者 旁遮普语
熟练 英语
熟练 乌尔都语