I have started my career in February 2011 as a Customer Service Representative in Call Center and gradually promoted to Coordinator and Admin Manager. In 2015 I stepped in the field of Medical billing as Billing executive. In 2016 moved to United Arab Emirates and joined a health care setup as a Medical Biller. I promoted to Assistant Manager then Clinic Manger in 2018.During my Stay in UAE, I joined AAPC Abudhabi Local Chapter as a student and completed my 80 credit hour of medical coding training. In 2020 I became Certified Professional Coder. In July 2020 I moved back to Pakistan and joined the medical billing company as a Project Manager.
I am hardworking passionate worker when it comes to meet the dead lines in timely manner.
I Have extensive knowledge of Medical Coding, Medical Billing operations and Project Management in Healthcare IT industry.
Responsible for managing cross functional areas to meet the projects goals. Responsible for maintaining daily productivity of Billing Operations. Responsible for maintaining Aging Variances according to KPIs standards in collaboration with Operations Team Leads and conduct meetings to cater the issues. Responsible for providing monthly targets to Operations Teams in order to meet the monthly revenue goals and to evaluate the employees performance thereof. Responsible for conducting Quarterly Inventory audit in collaboration with Admin Manager Collaborating with senior management and IT department on IT Projects and maintaining minutes of meeting. Responsible for developing company manuals, departmental policies and SOPs in coordination with Senior Manager according to ISO standards. Responsible for maintaining Patient Balance Schedule of all the practices and make sure to generate those on time.
Manages billing & administrative activities
Responsible for Facility, Professionals and FANR licensing procedures and Insurance Credentialing.
Selecting personnel for specific positions, human resourcing and providing training and professional development
Develop and implementing marketing strategies to maximize the outcome
Collaborating with management on employees and customer service issues
Manages all insurance related operations
Responsible for managing tasneef audits with coding team as a representative of the auditee party.
Represents the facility in training workshops and meetings conducted by Health Authorities and Insurance Companies.
Responsible for revenue cycle management of the facility.
Provide technical support to coding team.
Collaborating with upper management on employee and customer service issues.
Provide additional support to Medical and Dental coding operations.
Responsible for purchasing all type of supplies and coordination with suppliers and manufacturers.
To perform Medical billing for offshore doctors.
To Keep informed of all changes in the rules and regulations of Insurance Carriers and regularly.
To Research / Analyze and prepare appeals when claims are rejected.
To Tele converse with Insurance Companies for claim follow up.
To Tele converse with Clients (doctors) in USA.
To assist Senior Manager Operations in all Billing Activities.
Tele-converse with clients and insurances in USA on regular basis to discuss operations related concerns, and resolution of billing related issues.
Root-Cause Analysis of different Issues / Problems of Practices and suggest solutions.
Participate and provide updates on follow-up progress and suggesting systematic checks (RBS) to eliminate human error in management meetings.