A results-oriented senior manager, skilled in dynamic leadership and at the forefront of modern management innovations. Proactively anticipates changes to mitigate risks in diverse operational landscapes. Demonstrates a proven ability to establish and cultivate enduring client relationships while adhering to established corporate and industry norms. Adept in managing human resources, costs, risks, and regulatory compliance, steering strategies towards industry trends and management priorities to drive innovation and foster growth.
Excels in conducting in-depth research, business analysis, and understanding client needs, culminating in impactful business presentations. Proficient in assembling and leading cross-functional teams, consistently delivering on objectives and meeting tight deadlines in high-growth, diverse environments.
Expertise spans trade finance, risk management, business and team leadership, compliance, business development, human resources, marketing, training, and consultancy services. Demonstrates proficiency in banking operations, service quality oversight, budgeting, financial services, corporate planning, change management, and process enhancement. Notable skills include effective communication, problem resolution, and adeptness in problem-solving.
This experienced senior manager embodies a proactive approach to innovation, risk management, and client-centricity, enabling sustained growth in a dynamic business landscape.
Adept at thorough market research and adeptly connecting with potential clients through strategic calls and visits. Proactively engage in events and fairs to effectively cultivate new business opportunities for the company. Collaborate seamlessly with cross-functional teams spanning Product, Factoring Services, Trade Finance, Marketing, Venture Development, Finance, Legal, and Risk, surmounting challenges and successfully sealing deals.
I serve as the customer advocate, interfacing with Product teams to steer product localization and enhancements, ensuring they resonate with market needs. Diligently uphold AML & CFT regulations, meticulously conducting periodic KYC reviews. My commitment to continuous compliance and rigorous risk management processes underscores my dedication to safeguarding the company\'s interests.
Recognized as a dedicated team player, I actively contribute to overarching company goals within a performance-driven and people-oriented culture. My expansive responsibilities encompass Business Development, Marketing, Human Resources, Compliance, Risk Management, Insurance, Accounts, Credits, Finance, International Trades, Training, and Consultancy Services.
Engaged with International Consultancy Firms i.e., Stream RG, Alpha Sight, Dialectica and Gerson Lehrman Group GLG to provide consultancy services to their clients mainly on trade finance and digital payment solutions.
Charged with establishing and fortifying the outbound Sales team at MODIFI. Spearheading the acquisition of fresh clientele through a diverse array of sales channels, encompassing calls, emails, digital platforms, and in-person interactions at events and client rendezvous. A driving force in constructing a potent direct sales funnel, positioned to propel MODIFI to the forefront of SME Trade Finance providers.
Collaborative engagement with global Sales & Business Development teams in diverse nations to leverage cross-selling potentials, both with our existing clients and their counterparts. My unwavering commitment to compliance underscores the rigorous adherence to AML & CFT regulations, including consistent periodic KYC reviews. This dedication ensures an ongoing compliance framework fortified by meticulous risk mitigation processes, reinforcing the company\'s resilience.
A multifaceted role embracing Business Development, Marketing, Human Resources, Compliance, Risk Management, Insurance, Accounts, Credits, Finance, International Trades, Training, and Consultancy Services. In essence, I am a strategic sales leader dedicated to charting MODIFI\'s trajectory to the pinnacles of Trade Finance, fortified by compliance excellence, operational finesse, and a relentless pursuit of innovation.
Instrumental in architecting and upholding sales management processes, along with overseeing call reports, recruitments, staff evaluations, and annual scorecards. Meticulously focused on optimizing all business and operational facets, including financial portfolios encompassing liabilities and assets.
An adept facilitator of strategic training and consultation services, empowering staff with product knowledge to achieve targeted goals. Spearheaded seamless implementation efforts, introducing both strategic and tactical action plans that ensure a streamlined process flow. This systematic approach guarantees efficient office operations, precluding client complaints.
Achieved ambitious banking objectives by crafting and refining marketing strategies and adhering to organizational policies in accordance with stringent regulatory standards.
In essence, a proficient manager ensures the convergence of strategic foresight, operational efficiency, and regulatory compliance to drive sustained success.
As a visionary leader, I assumed the crucial responsibility of overseeing facility maintenance and enforcing security protocols to ensure optimal safety standards. Through dynamic initiatives, I championed a culture of exceptional customer service by spearheading the establishment of new deposit and loan businesses. My engagements with staff extended to discussions on goals, operational challenges, and the dissemination of vital company information.
My influential roles encompass Business Development, Marketing, Human Resources, Risk Management, Compliance, Insurance, Credits, and Finance. With an unwavering focus on the bank\'s objectives, I managed daily branch operations, orchestrated product sales, enhanced security measures, and consistently delivered superior customer service.
My achievements included successful pre-audits that identified and mitigated operational risks while adhering to rigorous compliance procedures. I elevated the customer base by cultivating and strengthening relationships with consumers, communities, and businesses through strategic internal and external marketing endeavors.
As a hands-on leader, I ensured staff readiness by providing training, schedules, and guidance on service expectations, policies, procedures, products, systems, and banking transactions. By conducting regular employee meetings, I ensured a cohesive and informed team.
Contributing to the realization of department and company objectives, I streamlined workflows and adhered rigorously to departmental and company policies, procedures, and regulations, functioning as an integral part of a cohesive team.
In a significant role as the Senior MIS, Budgeting, and Compliance Monitoring Officer for the west region, I orchestrated collaboration across various branches to oversee the comprehensive portfolio of assets and liabilities. My adept analysis of branch data led to the formulation of periodic MIS reports for the group office.
Collaborating closely with team members, I pioneered the bank\'s foray into SME financing, identifying, assessing, and mitigating principal risks within the credit and retail banking sectors. My contributions extended to delivering integrated financing, investments, and deposit solutions, with a strategic focus on new opportunities in the agricultural sector, while maintaining rigorous risk management and KYC compliance procedures.
Demonstrating my efficiency, I managed a diverse portfolio of over 300 accounts, optimizing risk management, governance, and control processes. My strategic direction and consulting services significantly enhanced the effectiveness of banking operations and credit portfolio management.
In essence, my leadership journey has consistently exemplified a strategic approach to operational excellence, risk management, and customer engagement within the dynamic realm of banking.
In my role as a Management Trainee for Training and Consultancy services, I embarked on a dynamic learning journey. Engaging in comprehensive training programs and hands-on projects, I gained valuable insights into industry best practices, client engagement strategies, and effective training methodologies.
Collaborating with seasoned professionals, I contributed fresh perspectives while honing my analytical and problem-solving skills. This experience has equipped me to excel in the dynamic realm of training and consultancy, where I am poised to make meaningful contributions to organizational success and client satisfaction.