Follow are my Job responsibilities as Manager Operations


Responsible for overall operations staff.


Manage day to day affairs of Billing, Payments & AR.


Prepare monthly practice health reports.


Responsible for client/Provider communication.


Set overall performance matrices for employees.


Send Bi monthly reports to clients.


Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.


Prepared statements detailing operational detail and key performance indicators.


Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.


Monitored staff performance and developed improvement plans.


Set up business contracts, obtained signatures and processed paperwork.

Following are my job responsibilities as an Assistant Manager

Looking after 3 teams Billing team, AR team & Audit team.
3 team leads are directly reporting to me for their assigned work.
Manage day to day affairs to billing, AR & Audit teams.
Send weekly reports to providers.
Send bi-monthly AR reports to providers.
Responsible for daily morning shift AR calls and their queries.
Train new hires on basic medical billing training.
Manage more than 35 people at a time.
Responsible to give On Job Training to employees related to new policies.
Responsible for making monthly AR recovery reports.
Prepare monthly payment collection reports and also verify it with the reports received from other billing AMO\\\'s.
Make monthly analysis reports where practice stand.

Working as a Sr. Team Leader OPS have following responsibilities

Looking billing team & responsible for day to day billing of assigned practices.
Send weekly reports of assigned practices to providers.
Looking after a team of more than 15 persons.
Responsible for their adherence, attendance, leaves and other managerial issue\'s.
Build a new AR team with 4 members.
Manage morning shift calls and assigned to respective AR executives.
Escalation calls were answered by me in case of difficult scenarios.
Work of Behavioural speciality.

Promoted as Team lead operations. Looks overall the team of 8 persons and 8 practices. From which 2 clients are one of the major clients of the company. Specialties include Pediatrics, Internal medicine, Domiciliary/Home care, Pediatrics Neurology etc.

Promoted as back up team leader operations. However looks after whole team of 7 persons. Responsible for managing of 6 practices of company from which two clients are major clients. Specialities include Pediatrics, Internal medicine, Domiciliary/Homecare. Works with major insurances like Medicare, Medicaid, BCBS, UHC, Cigna, Aetna etc. Also have experience of No Fault & Workers compensation insurance. Manage all their issues and also responsible for all practices client communication. Also making invoices and send them to clients. Responsible for overall productivity of team. Working on softwares eCW, Office Ally, Practice Fusion, Intergy, Advance MD, MDLand .

Working as senior billing executive. Primary responsible for one of the major client of company. Looks after billing, payments, follow up, client coordination, refund payments, appeals etc. 2 persons are dirdctly reporting to me however, working as acting back up team leader. Hands on experience on eCW.

Work as billing executive on one of the major clients of pmtac. Look after billing, payment, follow up etc. Primary responsible for the practice

Responsible for Follow up of an out of network providers practice. Speaciality is Orthopedic, Spine, Physical & Occupational therapy. 2 persons are working under me and i am responsible for making all provider reports and give them to Assistant Manager for weekly provider meeting.