Managing first/Mid/Last mile delivery Operations.
Managing WMS, Inventory management & warehousing.
Managing pick up of Import Shipments and processing/Invoicing.
Managing processing of Export shipments.
Keeping record of invoices.
Managing Linehaul movement of entire network, including 3PL.

Looking after complete AdministrationMaintaining cash bookVisits of office propertiesPress working Consumption of paper

Looking after Operations. Riders, Vehicles, hiring of vehicles.

A founding member of Operations..

 Leading or supervising a team of Debriefing & Pending region-wide.
 Managing the reporting of south region couriers, regarding debriefing.
 Keeping record of correspondence with customer.
 Managing a team according to the required condition.
 Leading a team handling queries concerning to corporate, account & retail customers.
 Managing COD outbound and inbound customer’s queries.
 Investigating and solving customers problems, which may be complex or long standing problems that have been passed on by Debriefing officer.
 Coordination with sales team for their client’s shipment follow-up.
 Coordination with network regarding shipment complains and queries.
 Managing the inventory, staff attendance and all administrative and other issues concerning the department.

 Leading or supervising a team of Debriefing & Pending staff.
 Leading a team handling all undelivered shipments throughout network.
 Managing the reporting of all East area couriers, regarding debriefing.
 Leading the COD monitoring desk at area.
 Keeping record of correspondence with customer in Customer-Pro.
 Managing debriefing of COD couriers.
 Managing a team according to the required condition.
 Leading a team handling queries concerning to corporate, account & retail customers.
 Communicating courteously with customers by telephone and email.
 Investigating and solving customers problems, which may be complex or long standing problems that have been passed on by Debriefing officer.
 Handling of return overland shipments.
 Keeping accurate record of correspondence with customers.
 Coordination with sales team for their client’s shipment follow-up.


 Coordination with network regarding shipment complains and queries.
 Sorting of material according to area.
 Manages the lost & found shipments.
 Managing the inventory, staff attendance and all administrative and other issues concerning the department.

 Manages the hospital’s lobby area.
 Ensures the completion of paperwork.
 Cash dealing, admission of Patient, audit of cash.
 Billing.
 Data entry and Internet research tasks.