概要

I have worked for around 13 years in UAE in different fields such as Retail banking, credit, customer services then was moved to OIL and Gas worked as Senior office admin with AGM and CEO for 7 years.

since i came back i am in touch with call centre industry

Looking for long term job as i had big family to support










Service Ambassador'- TCS Self







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工作经历

公司标识
Assistant Manager Customer Services
E Commerce Communication
Sep 2018 - 代表 | Lahore, Pakistan

Spanish based rental car brokers, handling customers via phone, chat and emails from all parts of the world
Also do content writing and translation in Arabic

Handling team of around 10 people along with boat charter team as well

公司标识
Senior Customer Services Executive
IBS TEC (UK based Taxi Services)
Mar 2018 - Sep 2018 | Lahore, Pakistan

Was handling 4 guys team and was taking booking from Falcon taxis , covering (Aylesbury) area and doing some booking for westfield chauffeur (OXFORD)

公司标识
Senior Dispatcher
Intercontinental limo
May 2017 - Mar 2018 | Lahore, Pakistan

its inter continental limo\'s working in Manhattan, covering CT, NJ, QUEENS, LONG ISLAND, NY, i am handling all the dispatching issues, such as calls, text messages, emails, getting job from American express and EY...

公司标识
chat support
DN Packaging
Apr 2017 - May 2017 | Lahore, Pakistan

Chat support

公司标识
Senior Customer Services Executive
Allied BPO
Jun 2016 - Apr 2017 | Lahore, Pakistan

Handling queries of the customers from UK, Austrilia, Singapore, UAE, its pure customer service inbound job

公司标识
Team Leader
Arham Soft
Oct 2015 - Feb 2016 | Lahore, Pakistan

Team Lead . Leading 14 agents UK based unsecured mortgage campaign

公司标识
Customer Services
ibex global
Aug 2015 - Oct 2015 | Lahore, Pakistan

公司标识
Assistant Manager
Emirates Bank
May 2006 - Feb 2008 , United Arab Emirates

Handling all the customer service department

学历

University of the Punjab
学士, , ( B.Com )‎
Matriculation with Science
所占比重 61%
1998

技能

熟练 Computer
熟练 Multitasking
熟练 Account Receivable Collections
熟练 Accounting
熟练 Accounts Administration
熟练 Activation Support
熟练 Active Learning
熟练 Active Listening
熟练 Adaptability Skills
熟练 Adminssion Management
中级 Adobe Illustrator
熟练 After Sales
熟练 Always Willing to Learn
熟练 American Accent
熟练 American Acssant
熟练 Analytical Skills
熟练 Answering Inquiries
熟练 Apeals And Disputes
熟练 Application Processing
熟练 Application Support Management
熟练 Arabic Speaker
熟练 Arabic Language Command
熟练 Arabic Writing Skills
熟练 Articulate & competent
熟练 Aseptic Technique Knowledge
熟练 Attentiveness
中级 Auto Ghost
熟练  Lead Generation
熟练 B2B Business Development
熟练 Bilingual Communication Skills
熟练 Booking Managment
熟练 BPO Supervision Skills
熟练 British Accent
熟练 Business Acquisition
熟练 Business Development
熟练 Business Development Process
熟练 Business Operations
熟练 C Level Communication Skills
熟练 C Level Executive Support
熟练 Cab Controlling
熟练 CAB Services Skills
熟练 Call
熟练 Call Center Service
熟练 Call Center Services
熟练 Call Handling
熟练 Calm & Composed
熟练 CEM Deployment
熟练 Challenge Driven
熟练 Chat Handling
熟练 Chat Hanlding

语言

中级 法语
熟练 英语
熟练 阿拉伯语