概要

I have worked for around 13 years in UAE in different fields such as Retail banking, credit, customer services then was moved to OIL and Gas worked as Senior office admin with AGM and CEO for 7 years.

since i came back i am in touch with call centre industry

Looking for long term job as i had big family to support










Service Ambassador'- TCS Self







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工作经历

公司标识
Assistant Manager Customer Services
E Commerce Communication
Sep 2018 - 代表 | Lahore, Pakistan

Spanish based rental car brokers, handling customers via phone, chat and emails from all parts of the world
Also do content writing and translation in Arabic

Handling team of around 10 people along with boat charter team as well

公司标识
Senior Customer Services Executive
IBS TEC (UK based Taxi Services)
Nov 2017 - Jul 2018 | Lahore, Pakistan

Was handling 4 guys team and was taking booking from Falcon taxis , covering (Aylesbury) area and doing some booking for westfield chauffeur (OXFORD)

公司标识
Senior Dispatcher
Intercontinental limo
Aug 2017 - Nov 2017 | Lahore, Pakistan

its inter continental limo's working in Manhattan, covering CT, NJ, QUEENS, LONG ISLAND, NY, i am handling all the dispatching issues, such as calls, text messages, emails, getting job from American express and EY...

公司标识
chat support
DN Packaging
Apr 2017 - May 2017 | Lahore, Pakistan

Chat support

公司标识
Senior Customer Services Executive
Allied BPO
Jun 2016 - Apr 2017 | Lahore, Pakistan

Handling queries of the customers from UK, Austrilia, Singapore, UAE, its pure customer service inbound job

公司标识
Team Leader
Arham Soft
Oct 2015 - Feb 2016 | Lahore, Pakistan

Team Lead . Leading 14 agents UK based unsecured mortgage campaign

公司标识
Customer Services
ibex global
Aug 2015 - Oct 2015 | Lahore, Pakistan

公司标识
Assistant Manager
Emirates Bank
May 2006 - Feb 2008 , United Arab Emirates

Handling all the customer service department

学历

University of the Punjab
学士, , ( B.Com )‎
Matriculation with Science
所占比重 61%
1998

技能

熟练 Articulate & competent
熟练 Calm & Composed
中级 Client Administration
熟练 Conservation Awareness
中级 Content Management
熟练 Customer Service Management
熟练 Customer Service Operations
熟练 Data Miniing
熟练 Delivery Objects
熟练 Official Assignments
中级 Proof Reader
熟练 Pursuing News Stories
熟练 Reporting Skills
中级 Supply Chain
中级 Training and Development
熟练 Well Groomed
熟练 رعاية العميل

语言

中级 法语
熟练 英语
熟练 阿拉伯语