Willing to relocate.
Keen learner, pro.active, enthusiastic and Goal oriented.
Apart from the Experiences, also worked in different Call centers which were for UAE and America and handling 200+ calls every day.
Customer satisfaction and retaining and acquiring new customers
My Duties included (but not limited to) the following
- Solving all sort of customers complaints in person, via calls and e-mails, also guiding them about different residents beneficial programs.
- Generating daily reports of complaints, recovery targets and recovered amount
- Guide customers and facilitate them to make outstanding payments
My Duties included (but not limited to) the following
- Solving Customers Queries, follow up and promoting new offers to new and existing clients through different social media platforms.
- Developing Marketing strategies and making the work flow smooth.
My Duties included (but not limited to) the following
- Solving Customers Queries, follow up and promoting new offers to new and existing clients through different social media platforms.
- Developing Marketing strategies and making the work flow smooth.
my Duties included (but not limited to) the following
- Verifying patients benefits from insurance companies through calls and updating patients initial forms and process them accordingly.
- Preparing patient wise Account Receivable reports
oAppointment setting with therapist includes Scheduling, re-scheduling and cancelation also.
- Reminder Calls to Hospice patients for doctors Visit and preparing time rack logs for home health nurses.
My Duties included (but not limited to) the following
- Handling up-country shipments, updating clients with pre, during and post shipment status via e-mails, phone calls and letters.
- Providing clients a detailed excel sheet of shipments on weekly or monthly basis as per the demand.
- Maintaining total yearly shipments and total earning record against shipments.
My Duties included (but not limited to) the following
- Responsible for office management and documentation.