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概要
Willing to relocate.
Keen learner, pro.active, enthusiastic and Goal oriented.
Apart from the Experiences, also worked in different Call centers which were for UAE and America and handling 200+ calls every day.
工作经历
Customer Services Executice
Customer satisfaction and retaining and acquiring new customers
Customer Service Officer (also Recovery Officer)
My Duties included (but not limited to) the following
- Solving all sort of customers complaints in person, via calls and e-mails, also guiding them about different residents beneficial programs.
- Generating daily reports of complaints, recovery targets and recovered amount
- Guide customers and facilitate them to make outstanding payments
Assistant Marketing Manager
My Duties included (but not limited to) the following
- Solving Customers Queries, follow up and promoting new offers to new and existing clients through different social media platforms.
- Developing Marketing strategies and making the work flow smooth.
Assistant Marketing Manager
My Duties included (but not limited to) the following
- Solving Customers Queries, follow up and promoting new offers to new and existing clients through different social media platforms.
- Developing Marketing strategies and making the work flow smooth.
Office Executive
my Duties included (but not limited to) the following
- Verifying patients benefits from insurance companies through calls and updating patients initial forms and process them accordingly.
- Preparing patient wise Account Receivable reports
oAppointment setting with therapist includes Scheduling, re-scheduling and cancelation also.
- Reminder Calls to Hospice patients for doctors Visit and preparing time rack logs for home health nurses.
Client Relation Officer
My Duties included (but not limited to) the following
- Handling up-country shipments, updating clients with pre, during and post shipment status via e-mails, phone calls and letters.
- Providing clients a detailed excel sheet of shipments on weekly or monthly basis as per the demand.
- Maintaining total yearly shipments and total earning record against shipments.
Office Assistant
My Duties included (but not limited to) the following
- Responsible for office management and documentation.
学历
Iqra University
University of Karachi
University of Karachi
Sir Syed govt. girls College
Board of secondary education
技能
语言
