Professional 10 years of experience in Systems and Network Administration combined with 7 years of experience in Virtualization designing, Implementing and troubleshooting of critical IT system (24/7).
Design and implement Hyper-V, Windows Server 2016/2019, endpoint servers, and backup solutions to support the organization's IT infrastructure.
Administer Windows Server 2016 and 2019, including patch management, security updates, and performance monitoring.
Manage Vendor payment processing related to IT infrastructure and support.
Provide technical support and supervision to the IT support team, including troubleshooting issues, providing guidance and best practices, and escalating issues as needed.
Administer M365, and D365 FFO on-premises infrastructure including deployment, configuration, system updates, patches, and performance monitoring.
Manage and monitor the data center, ensuring uptime and performance of the IT infrastructure.
Database management and administration of MSSQL, Oracle, and MS Access.
Manage data backup and recovery, ensuring data is backed up to multiple locations and processes are in place to recover data in case of a disaster.
Managing Application-Level Security including roles, rights, and credentials of the applications.
Manages and monitors all installed systems and infrastructure for the organization to be in line with company guidelines or standard operating procedures.
Defines customers’ needs and functionality in a service development cycle.
Assists in the coordination of various teams testing and evaluating for the development of design and its implementation of the best output.
Installs, configures, and tests operating systems, application software, and system management tools.
Ensures the highest level of systems and infrastructure availability.
Implements warranty and support activities.
Evaluates the existing systems and provide technical direction to IT support staff.
Plans and implements system automation as required for better efficiency.
Oversees the development of customized software and hardware requirements.
Collaborates with other professionals to ensure high-quality deliverables within organization guidelines, policies, and procedures.
Deals with the work process, optimization methods, and risk management tools in the given projects for successful accomplishment according to the requirements of the stakeholders.
Manage virtual and 15 plus physical servers with Windows 2019/2016/2012r2 on HP ProLiant Servers.
Manage MS SQL server, Web Servers (IIS), Hyper-V cluster, domain controller and ISP Failover and Load balancing.
Manage end user accounts, permissions, access rights, and storage allocations in accordance with best practices.
Involved in DevOps Operations like... Release deployment, Database changes, Git commit and Tasks Scheduling.
Build and deploy Servers, Hypervisor, Database Engine, Web Server, Workstation and Printers as per client need.
Have familiarity with NAS/SAN storage, Instant Messaging (Exchange and Skype for Business) and CentOS.
Develop and maintain documentation about current environment setup, standard operating procedures, and best practices.
Responsible for internal IT Support.
Management of the daily, weekly data backups and retrieval scheme.
Preparing the system & network Documentation, Inventory, Standard Operating Procedure and best practices.
Maintain network servers such as file sharing, Active Directory, ISA 2006/ Forefront TMG 2010 and Printers.