概要

I have vast experience of customer services as Backup to Team Lead.please consider to review my profile for this job

工作经历

公司标识
Account Manager
Pehchan Digital
Jan 2021 - 代表 | Lahore, Pakistan

Working as an Account Manager to the clients

公司标识
Online Customer Care Officer
Kitchen Cuisine
Sep 2019 - Apr 2020 | Lahore, Pakistan

I was working there as online customer care officer. I deal with queries and complaints of the customers on all social media platforms, calls and emails as well.

公司标识
Online Customer Support Officer / Social MEDIA EXPERT
Unze London
May 2017 - Sep 2017 | Lahore, Pakistan

To handle all the queries and complaints on social media like Facebook, Instagram, emails, Whatsapp, phone and other mediums.

Resolve customers complaint pertaining to different products.

Also worked as 2nd Team Lead in the evening shift.

公司标识
Call Center Representative
Mobilink GSM (PMCL)
Aug 2011 - Dec 2016 | Lahore, Pakistan

I opted out good will on warid mobilink merger

公司标识
Customer Relation Officer
Telenor
Jul 2010 - Jul 2011 | Lahore, Pakistan

• Telenor Project 345 (Customer Care)
• Worked as Customer Relation Officer.
• Computer Support to different departments.

公司标识
Assistant to Cost Accountant
SAMIN TEXTILES LTD
Jul 2009 - Jul 2010 | Lahore, Pakistan

• Documentation of office matters
• Preparing official letter
• Coordination with vendor for media rectification.
• Preparing waving, products, sizing reports.

学历

University of the Punjab
学士, 贸易学士, Bachelors in Commerce‎
Maths, Stats & Economics
等级 B+
2009
DA Degree College for Women
中级/A级, 理学院(工程预科), F.sc Pre Engineering‎
Maths, Physics, chemistry
等级 B+
2004
National Foundation Girls High School Lahore
大学入学/0级, 科学, Matric‎
Physics, chemistry, biology
等级 A+
2002

技能

熟练 debates
中级 Leadership
熟练 NTHLR
熟练 Official Assignments
熟练 Seibel Crm
熟练 Speeches
中级 Strong Communication
中级 Trained New Hires

语言

熟练 乌尔都语
中级 英语