Professional with strong knowledge of Airport Operations, Sales,
Key Account Management, Customer Services & Cargo operations
(Qualified of Consolidation cargo and all special cargo like DG,
PER, COL, Mail & COU &OHG), Internal & External Audits &
Trainer, outstanding leadership skills, Master in Supply chain is
continued and a Bachelor’s degree holder. Seeks employment as a
Leading Positions in Cargo and Airport Services with Reputed
organizations, to utilize 11years of Aviation experience to ensure
safe, reliable, and efficient service delivery., strong computer,
interpersonal, and negotiation skills, Natural leader with exceptional
supervisory and organizational abilities, have a creative mind and
am always up for new challenges. I am well organized and always
plan to make sure manage my assignments within timelines. With
strong market-built research abilities and professional talent to
manage all the essential functions concerning air freight
management. Building and leading an effective and productive air
freight team. Skilled at controlling operational procedures including
process mapping and rate negotiations. Proficient in establishing
and maintaining customer relations.
.
Core Competencies:
•Vast experience with national and international freight regulations.
•Solid ability to manage warehouse freight operations and
procedures.
•Handled 6000-8000 MT monthly airfreight volume with ease and
professionally.
•Strong familiarity with imports and exports transferred via air
freight.
•Ability to work within existing markets and establish new markets.
•Deep knowledge of customs and airline procedures.
•Familiar with airlines latest database software.
•Adept at working in fast-paced environments.
•Excellent decision-making skills.
•Handled staff training and management functions.
•Updated understanding of international logistics and transportation
management
•Updated understanding of the international Custom requirement.
•Managed strategic business development functions and execution
This is my biggest achievement to have this role at earliest as I want after my day in and out efforts and hardworking. Now, I manage all procedure regarding cargo operations on behave of our client (Airlines) and accomplish all operations activities on time from arrival to departure of flight. • Maintaining Checklist, audit procedures. • Giving training and development process among employees. • Finalizing the tonnage records for PCAA & Finance. • Negotiations with different companies for Cargo Booking. • Communication & Co-ordination with upcountry clients. • Follow-up for complaints logged by the customer. • Good administrator deputing staff as per their knowledge & capability. Space Control / Planning of payload distribution sector wise on daily flights. Handle flights and arrange dispatch of Cargo & Express shipments, their proper forwarding and loading in aircraft. Maintain Logbook and prepare flight load report. • Investigate and respond to queries, complaints and claims received from • internal and external customers in an efficient and timely manner, restoring • customer confidence. • Deputies for the Cargo Manager where no senior manager is on duty • and/or act as the Duty Manager E.g. Freighter.
Plan, organize and co-ordinate the operational activities to ensure optimal efficiencies and productivity. • Resolve problems arising such as delays, disruptions, cargo mishandling and transfer cargo. • Review, collate and compile the cargo documentation for cargo uplifted on flights in accordance with local regulations and company policies. • Ensure accurate completion of all post flight activities including dispatch of message, forwarding documentation and completion of station file. Where required, take appropriate action for any irregularities/ discrepancies. • Update and maintain Cargo Systems to provide the requisite customer service information and produce and analyses periodic reports and statistics. • Supervise the cargo operations as required to ensure all activities are completed safely and in an efficient manner