概要

I am an extremely confident, assertive and organized individual who has the ability to prioritize workloads to meet tight deadlines. In my current role, I have gained a reputation for improving operational efficiency and maximizing growth by ensuring that everyone within my team knows how important their role is to the company's overall success. On a personal level I the ability to build positive individual relationships with key people. Right now I am looking for a suitable position with a company that is on the look-out for bringing genuine and experienced talent into their workforce. 

项目

TCS logistics Pvt limited

工作经历

公司标识
Customer Service Trainer
TCS logistics Pvt limited
Nov 2016 - 代表 | Karachi, Pakistan

Recently working in TCS logistics Pvt limited as Customer Services Trainer.

公司标识
Service Ambassador
TCS Logistic Pvt Limited
Nov 2016 - Jan 2019 | Karachi, Pakistan

Working as Service Ambassador in customer care department and part of TCS Funkaars.

公司标识
Contact Center Representative
Mobilink GSM (PMCL)
Jul 2012 - May 2016 | Karachi, Pakistan

公司标识
Teacher and Administrator
The Student Academy
Jun 2005 - Nov 2011 | Karachi, Pakistan

公司标识
Freeelancer
Private Employer
Jun 2007 - Dec 2007 | Karachi, Pakistan

学历

University of Karachi
硕士, , M.A {English}‎
English literature
2009

技能

中级 BPO Operations
熟练 Dealing customer services
熟练 Motivational, educational, CS training
中级 Operational Tasks Handling
熟练 People Management Skills
熟练 Quality Control Processes Command
初学者 Script Writing For Creative Advertisement
熟练 uilding Relationship
熟练 الالتزام بخدمة العملاء

语言

中级 信德语
熟练 乌尔都语
熟练 英语