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概要
Self-motivated and enthusiastic Administrative Assistant , offering 8+ years of experience in customer services, administrative support and staff development while gaining extensive involvement within the leisure and hospitality sector.
Exceptional customer service skills with capability to construct a rapport with colleagues to work together efficiently as well as highly accomplished in hospitality functions and capacity to sustain relationships.
项目
工作经历
Administrative Assistant
Responsibilities:
• Provide general administrative and clerical support including mailing, scanning, faxing and copying to management.
• Maintain electronic and hard copy filing system.
• Open, sort and distribute incoming correspondence.
• Perform data entry and scan documents.
• Manage calendar for Managing Director.
• Assist in resolving any administrative problems.
• Run company’s errands to post office and office supply store.
• Answer calls from customers regarding their inquiries.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Schedule and coordinate meetings, appointments and travel arrangements for Managers.
• Maintain office supplies for department.
Skills:
• Knowledge of office management systems and procedures
• Working knowledge of office equipment, like printers and fax machines
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
Telephone Attendant cum linen room attendant
• Directed various tasks collaborated with employees; delivered services to guests, banquets linens and staff uniforms, attended any kind of complain carefully and promoted to as concerned department.
• Created and assembled daily and monthly roasters by arranging housekeeping attendants to nominated areas according to the function or events in administrative and hospitality functions.
• Steered all the activities related to hospitality operations, provided complete and inclusive facilities to guests, handled complaints with laundry guest and linen banquets hall and completed events related to flowers.
Telephone Attendant
• Delivered services to guest complain of several kinds by providing over best service to guests; attended every generous of complain prudently and progressed to as concerned department.
• Communicated with laundry for guests, banquets linens and staff uniforms; distributed best services to guests in hospitality operation as well as arranged and designed room for guests.
• Coordinated with staff laundry and maintenance teams for any emergency, along with managed events and prepared housekeeping attendants to designated areas according to the function or events.
Telephone Attendant
• Conveyed services to clients, handled complain prudently and directly promoted to as related department.
• Directed activities and hospitality functions which included, completed daily and monthly roasters by assembling housekeeping followers to selected areas allowing to the occupation or proceedings.
