概要

I got into customer service because I love working with customers and solving their problems. Having started out as a customer service representative in Mindbridge , I have since progressed to the role of team coordinator . I am currently employed at Esp inspire. as a E-commerce executive & customer service representative/ social media management | Shopify|

工作经历

公司标识
Customer Support Representative
Mindbridge Pvt. Ltd.
Dec 2022 - Jan 2024 | Lahore, Pakistan

Working in international project talabat solving customers quires support customers via chat and call

公司标识
Customer Support executive
ESP Inspire
Jan 2022 - Dec 2022 | Lahore, Pakistan

E-commerce executive & customer service representative/ social media management | Shopify|

公司标识
Computer Opreater
Gourmet Foods
Jan 2020 - Jan 2021 | Lahore, Pakistan

Data entry and mantain stock inventory

学历

Dyal singh college Lahore (Punjab University)
学士, 贸易学士, B.com‎
Accounting, English Literature
等级 B
2016
BISE
中级/A级, 贸易学学生, I.com‎
Accounting
等级 B
2012

技能

熟练 Analytical Problem Solving
熟练 Chat Support
熟练 Chat Support Skills
熟练 Client Dealing
熟练 Client Handling
熟练 Communication Skills
熟练 Computer Knowledge
熟练 Computer Operations
熟练 Conservation Awareness
熟练 Customer Acquisition Skills
中级 Customer Dealing 
熟练 Customer Satisfaction Management
熟练 Email Tickets Management
熟练 Email&chat support
熟练 English Communiation
熟练 Experieneced
熟练 Flexible
熟练 Great Communication Skills
中级 Knowledge Retention
熟练 Learning Operations
熟练 Listening to Customer Skills
熟练 Phone Skills
熟练 Problem Solving
熟练 Quality Focus
熟练 Quick Learner
熟练 Record Keeping
中级 Team Building
熟练 Timekeeping
熟练 Typing Speed
中级 Written Communication Skills

语言

熟练 乌尔都语
熟练 英语