1- Contributes to the ongoing development of long-term IT strategies for the schools.
2- Explores new educational technologies and keeps the staff up to date on new and existing learning tools
3 Engage with and oversee the planning and implementation of the student centered collaborative project based learning activities with strong coordination of project and school staff.
4- Liaisons and schedules collective learning activities with partner organizations.
5- Ensures that pre-defined guidelines are followed and all IT activities carried out accordingly.
6- Completes field testing and strengthens the repository of computer based learning resources
7- Develops custom software solutions, where possible and/or reasonable within time constraints
8- Provide advice, support and direction to the IT coordinators in technical and IT resources matters.
9 Facilitates & guides the project staff to ensure that IT Program policies and guidelines are implemented, complied with and adapted.
10- Advises the IT trainers and project staff members on IT related staff development needs
11- Provides advice, support and direction to the project staff in strategic and resource matters and other IT initiatives.
12- Work closely with project staff to identify & prioritize the IT needs
13- Liaises with projects and administration on all schools’ ICT issues/requirements including replacements maintenance and procurement.
14- Designs network diagrams, computer lab layout and specifications
15- Selects, orders and ensures proper installation of suitable IT equipment and software
16- Liaises with service providers for providing reliable online connectivity solutions for schools
17- Coordinates with selected vendors and supervises major maintenance and repairs of systems and network infrastructure.
18- Reports the training needs of the project IT coordinators to the department head.

1- Perform all duties related to network administration.
2- Installation, Integration and maintenance of LAN and WLAN setup.
3- Configuring and maintaining the wireless devices like ubiquity Nano Bridge, Power Beam & Rocket M5 (5Ghz).
4- Upgrading firmware of wireless devices and maintaining backups of Cisco router/switch
5- Installation, Configuration and Administration of Network Management System
6- Involved in SNMP Network management.
7- Installation and configuration of Cacti for network monitoring

1- To train the North American clients on NEMT software.
2- To execute the support calls and resolve customer complaints.
3- Updating CRM on daily basis.
4- Software testing before delivery to the customer.
5- Management of server.

1- Daily Network connectivity checking
2- Installation of Local Area Network in office.
3- Routing protocol configuration RIP, EIGRP, OSPF.
4- Configure Switches and various protocols in a LAN environment.
5- Responsible for diagnosing & resolving software & end users problems.
6- Acting as the first point of contact for all IT & technical queries.