概要

Demonstrated with knowledge of best practices and
operations. Proven skills in Administrative management, Purchasing and Customer Service. Efficiency with productivity, and forward thinking leadership. Bringing 7+ years of experience in field.

工作经历

公司标识
Assistant Manager
Al-Hallabi Trading Establishment
Jan 2014 - Dec 2019 , Saudi Arabia

- Achieved recognition from senior management for contribution to store success, including managing sales, recruiting employees and operations to foster optimal performance.
- Evaluate and improve customer service and respond to customer requests and issues.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Plan budgets, authorize expenditures, and monitor revenues.
- Manage staff and assign duties.
- Determine merchandise and services to be sold and implement price and credit policy.

公司标识
Administrative Coordinator - Volunteer
Consulate General of Pakistan - Jeddah
May 2013 - May 2014 , Saudi Arabia

- Referred clients to appropriate team members, community agencies and organizations.
- Performed various administrative functions, including filing paperwork, sorting mail and book-keeping.
- Conferred with representatives of local governments to assess and meet community needs.
- Optimized operational systems to maintain effective budgets and accurate documentation for permanent records.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.

公司标识
Purchaser
Al-Hallabi Trading Establishment
Jan 2011 - Dec 2013 , Saudi Arabia

- Review requirements of establishment and determine quantity and type of merchandise to purchase.
- Study market reports, trade periodicals, sales promotion materials, visit trade shows, factories, product design and events.
- Select the merchandise which best fits the establishment's requirements.
- Oversee distribution of merchandise to outlets and maintain adequate stock levels.
- Establish and maintain contact with suppliers.
- Purchase general and specialized equipment, materials, or business services for use for further processing by establishment.
- Assess requirements of an establishment and develop specifications for equipment, materials and supplies to be purchased.

公司标识
Customer Service- Retail
Al - Hallabi Trading Establishment
Jul 2007 - Dec 2010 , Saudi Arabia

- Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical and service concerns.
- Collaborated with vendor representatives and customers to set up optimal delivery schedules.
- Developed and maintained long-term relationships with policyholders and small business entities.
- Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates.
- Maintain sales records for inventory control.

学历

Arab Open University
学士, 艺术学士, Business Studies‎
Marketing Management
CGPA 3.7/4
2014
Al- Nujoom International School
中级/A级, 贸易学学生, intermediate‎
Commerce
等级 B
2010
University of Cambridge
大学入学/0级, 等级O, IGCSE‎
Commerce
等级 D
2008

技能

熟练 Accounts Reconcialiation
熟练 Automotive Paints
熟练 Conservation Awareness
熟练 Customer Service Operations
熟练 Customer Service Representatives
熟练 Hiring Employees
熟练 Microsoft Applications
熟练 Staff Management
熟练 Team Co-ordination
熟练 Vendor Sources
中级 Written / Oral Communication

语言

熟练 乌尔都语
中级 旁遮普语
熟练 英语
熟练 阿拉伯语