概要

PROFILE:
I have three years working experiences in reputable
organization. I was conducting vocational counseling
sessions in the recovery house. For this ability I can
easily connect with others, communicate clearly and
work in an intense situation. I will put all my efforts
and utilize my past experiences for the betterment
of an organization.

工作经历

公司标识
Customer Care Representative
K electric company
Jun 2017 - 代表 | Karachi, Pakistan

SAP CRM handling and resolving billing issues
Professionally tackling with all level of customers.
Listening to customer concern and presenting appropriately solutions.
Maintaining and developing relationships with existing customers.
Cold calling to arrange meetings with potential customers and regarding their billing issues.
Responding to incoming email and phone enquiries.
Acting as a contact between a company and its existing and potential users.
Gathering customer information and sort in excel sheet.

公司标识
Human Resource Officer
ICon Consultants ( Pvt.) Ltd.
May 2016 - 代表 | Karachi, Pakistan

• Participating in recruitment efforts
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Preparing new employee files
• Answering payroll questions
• Maintaining current HR files and databases
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions

公司标识
Vocational Rehabilitation Specialist
The Recovery house
Oct 2013 - May 2015 | Karachi, Pakistan

Provides program monitoring and consultation; keeps appropriate case records.
Provides services to clients in meeting problems of personal, social, and vocational adjustment.
Evaluate clients’ abilities, interests, experience, skills, health, and education.
Develop a treatment plan in consultation with other professionals, such as doctors, therapists, and
psychologists.
Create rehabilitation or treatment plans based on clients’ values, strengths, limitations, and goals.
Assist clients in creating strategies to develop their strengths and adjust to their limitations.
Monitor client’s progress and adjust the rehabilitation or treatment plan as necessary.
Counseling and Guidance to clients regarding career choices.
Development of comprehensive individual rehabilitation plans for clients.
Maintenance of records and Preparation of reports and related correspondence
Performance of relevant work as assigned.

学历

University of Karachi
硕士, 艺术硕士学位, master‎
Psychology
所占比重 68%
2012
University of Karachi
硕士, 艺术硕士学位, Master in psychology‎
Organizational Psychology
2011

技能

中级 Handling Assignments
中级 Pay roll Work
中级 SAP CRM
中级 Studen Counseling
中级 رعاية العميل

语言

中级 英语