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概要
• Over 2 years of experience in marketing, business and relationship management and customer service
• Proven skills in communication, relationship building, presentation and public speaking and the following:
Interpersonal
Leadership
Relationship Management
Time Management
Team Building& Supervision
Listening& Negotiating
Staff Development& Training
Customer Service
Reporting& Documenting
工作经历
Business Development Officer
• Coordinating with the marketing agency on creative campaigns and programmatic buying to support digital cross promotion efforts, including email campaigns and Facebook promotions.
• Developing new business strategies and techniques
• Analyzing industry based data for competitors and clients
• Reviewing data behaviors of the target audience based on the market research
• Creating manuals and documents for the specified requirements
• Conducting training sessions and seminars to develop the market
• Working on the CRM development and updating fields as per the requirements
• Preparing sheets and regular payment approval memos for requests and approvals
• Collaborating with the product development team to improve overall customer experience
• Identifying and securing business opportunities with alliances and partners
• Maintaining long and short term business plans
• Testing the digital banking application rigorously as per consumer usage
• Managing the social media content for the application
• Working on the visuals for advertisements and awareness campaigns
• Planning and executing the product activation campaigns on national level.
Key Account Manager
• To work as a channel partner for the biggest telecommunication network in Dubai i.e. Etisalat
• To strategize against the competitor with effective and beneficial plans
• To win the clients by providing better benefits and options
• To conduct surveys and analyzing them to forecast the position of the product in UAE market
• To work as a key account manager for a channel partner of Du telecom
• To handle premium accounts of complete UAE market
• To retain the customers by using different marketing strategies and scenarios
• To assist clients with the business plans
• To plan and strategize according to the needs of the consumer
Intern
• Literature evaluation of the medicine Dijex MP& Brufen
• Campaign revitalization and strategic realignment
Intern
• Initiating and planning marketing campaigns for CSR activities
• Archiving marketing articles and updating charity accounts
• Managing marketing activities and funds record
• Content management for the official website