概要

I would like to work enthusiastically in a dynamic organization to excel in the field with hard work, perseverance and dedication. I am completing MBA from Iqra University in Supply Chain (Enrolled in Thesis) and willing to do Bi-majors in Marketing.

工作经历

公司标识
Client Associate - Solitaire Wealth Management
Faysal Bank Islamic Bank
Jan 2022 - 代表 | Karachi, Pakistan


Interact with client through telephone, email and in-person meetings.
Resolve client inquiries and complaints and determine priority issues.
Establish as main contact for recognized clients.
Assist clients for producing account opening documents and open client account.
Update and maintain accounts.
Develop relations with present and prospective clients.
Establish and maintain files to meet firms regulatory requirements.
Update client information, setup accounts for new and establish clients on appropriate systems and complete all relate internal documentation.
Perform administrative and clerical duties as necessary branch related.

公司标识
Client Center Executive
Standard Chartered Bank Pakistan
Aug 2017 - Dec 2021 | Karachi, Pakistan

- Handling customer queries with complete product knowledge.
- System handling with 17 different softwares at a time (including oracle and linux open systems).
- Initiating requests for numerous tasks (for example for pay order, bank statements, sms banking etc.).
- Generating potential leads for all products.
- Multiple task handling
- Generating sales for different promotional offers.

公司标识
Customer Care Executive
wi-tribe Pakistan Limited
Mar 2015 - May 2016 | Karachi, Pakistan

- Supervise customer services and respond to customer inquiries.
- Manage the filing, storage and security of documents.
- Respond to inquiries.
- supervise and coordinate activities of staffs and coordinate activities of staff.

学历

Iqra University
硕士, 工商管理硕士学位, MBA‎
Survey1&2 Soil Mechanics
CGPA 2.8/4
2017
University of Karachi
学士, 贸易学士, B.com‎
Auditing
等级 B
2012
G. Science & Commerce College
中级/A级, 理学院(工程预科), HSC‎
Statistics
等级 B
2011
Habib Public School
大学入学/0级, 科学, SSC‎
Computer Science
等级 B+
2008

技能

初学者 Account Mapping
中级 Accounts Coordination
中级 Admin Assistantce
中级 Analytical Skills
熟练 Basic financial accounting
熟练 Basic Financial Knowledge
初学者 British Accent
中级 Classroom Management
熟练 Conservation Awareness
初学者 Credit Analysis
初学者 Curriculum Assessments
熟练 Customer Dealing 
初学者 Delievry Planning
熟练 Effective Communication
熟练 Executive Appointments Scheduling
熟练 Executive Presentation Skills
中级 Financial Accounting
初学者 Financial Analysis
熟练 Financial Statement Analysis+
熟练 Handling Assignments
中级 HR Operations
中级 International Compliance
中级 Korean Teaching
熟练 Legal Affairs Management
初学者 Microfinance
熟练 Office Automation
熟练 Opeartions Handling
中级 Operational Tasks Handling
初学者 Oracle CRM
初学者 Oracle Financial
熟练 Oral Written and Communication
熟练 Professional Attitude
中级 Project Administration
熟练 Quality Control Processes Command
熟练 Reconciliation
熟练 Record Keeping
中级 Record Keeping
熟练 Research Reports
初学者 Risk Compliance Management
中级 SPSS
熟练 Student Assesment
熟练 Student Counseling
熟练 Tracking System Monitoring
中级 Verfication
熟练 الأنماط المعمارية

语言

熟练 乌尔都语
熟练 英语