概要

A professional with more than 06 years of working experience, committed to the quality services and performed responsibilities with extreme professionalism, consistency and determination even under extreme pressure. Proven ability to think outside the box and effect change using a solution based mindset retaining the ability to assess most situations quickly and adapt into the style that most fits the situation and ready to accept challenges in today’s dynamic environment.

工作经历

公司标识
Export Assistant
Bari Textile Mill (Pvt) Ltd
Nov 2019 - 代表 | Karachi, Pakistan


Prepare Custom export related documentation, which includes invoice, packing list and other essential
documents
Handle WEBOC account
Handle Rebates and DLTL applications
Coordinate with internal departments to gather all essential shipping documents and upload to specific
Customer’s portal in a timely manner
Coordinate with shipping lines and forwarders for export shipment bookings
Coordinate with planning and merchandising team for timely booking and update in case of any change
Coordinate with banks for LC, PRC etc
Prepare and maintain import shipment schedule and coordinate with clearing agents / forwarders for Timely clearance

公司标识
ASSISTANT ACCOUNTANT & ADMIN
RANGE ENTERPRISES PVT LTD
Oct 2016 - Nov 2019 | Karachi, Pakistan

 Manage all accounting transactions
 Publish financial statements in time
 Handle monthly, quarterly and annual closings
 Reconcile accounts payable and receivable
 Work closely with the Buying, Logistics and Operation teams
 Investigate a process of stock control and reconciliation
 Reconcile bank accounts
 Working with spreadsheets, sales and purchase ledgers and journals
 Sorting financial documents and posting them to the proper accounts
 General office management
 Answering phones in a professional manner, and routing calls as necessary.
 Assisting colleagues with administrative tasks.
 Produce and distribute correspondence memos, letters, faxes and forms
 Develop and update administrative systems to make them more efficient
 Maintain and Update Company databases
 Organize a filing system for important and confidential documents
 Assisting colleagues with administrative tasks.
 Produce and distribute correspondence memos, letters, faxes and forms
 Update office Policies asneeded

公司标识
CUSTOMER SUPPORT EXECUTIVE
IBEX Global
Jun 2016 - Oct 2016 | Karachi, Pakistan

▪ Handling customer’s queries with care and respect and solving their queries in a
professional manner
▪ Forwarding customers complains to concerned departments for resolution
▪ Provide quality work as per the set standard
▪ Follow communication scripts when handling different calls and topics
▪ Build sustainable relationship and engage customers by taking the extra mile

公司标识
Customer Care Representative
Mobilink
Dec 2011 - May 2016 | Karachi, Pakistan

▪ Handling customer’s queries with care and respect and solving their queries in
a professional manner
▪ Prepare presentations of the newly launched projects
▪ Maintain Productivity and Quality of team members on Daily, Weekly and
Monthly basis
▪ Discuss QA emails with team members on daily basis
▪ Providing training to new comers in team
▪ Forwarding adherence log of team members to Line Manager
▪ Share Quality scores of team members with Line Manager and Make Reversals
of Quality
▪ Maintains record of annuals leaves of team members on monthly and yearly
basis

公司标识
Customer Care Representative
Mobilink GSM (PMCL)
Dec 2011 - May 2016 | Karachi, Pakistan

 Handling customer’s queries with care and respect and solving their queries in a professional manner
 Prepare presentations of the newly launched projects
 Maintain Productivity and Quality of team members on Daily, Weekly and Monthly basis
 Discuss QA emails with team members on daily basis
 Providing training to new comers in team
 Forwarding adherence log of team members to Line Manager
 Share Quality scores of team members with Line Manager and Make Reversals of Quality
 Maintains record of annuals leaves of team members on monthly and yearly basis
 Worked as an Acting Team Coordinator

学历

University of Sindh
学士, 理工学士, Economics‎
Macroeconomics, Microeconomics, Public Finance, Statistics, International Economics
CGPA 3.4/4
2010

技能

熟练 Ability to multi-task & manage time
熟练 Confidence and persistence.
熟练 Excellent communication and presentation
熟练 Negotiating and Customer relationship skills.
熟练 Patience and self-motivation.
中级 Apparel Sourcing
熟练 Billing Handling
熟练 Import/Export Operations
熟练 sporting goods sourcing
中级 surgical items sourcing
中级 textile sourcing
熟练 Understanding of Financial Modeling & Business
初学者 Attendence Maintain
熟练 business letters
中级 Calendaring
初学者 double entry
熟练 financial statements
初学者 GST
初学者 income tax
熟练 International Accounting Standards
中级 Internet Recruiting
熟练 office Automation
熟练 Payments
熟练 payroll
熟练 prioritize and manage time effectively. Hands-on
熟练 problem solver
熟练 sales tax
熟练 self-motivated
熟练 Smart worker
熟练 Store Incharge
中级 Student Affairs
熟练 word etc. Ability to manage social media tasks.
熟练 Account Management =
熟练 Accountants Staffordshire
熟练 Accounting and Management
熟练 Accounts
熟练 Accounts & Finance
熟练 Accounts Software
熟练 Active Listening
熟练 Administering
熟练 Administration Skills
熟练 Administrative Assistance
熟练 Administrative Management
熟练 Administrative Office Support
熟练 Adminstration Knowledge
熟练 Adminstrative Funtions
中级 Admissions Counseling
初学者 Amazon
初学者 Analysis of Information
熟练 Analytical Ability

语言

熟练 乌尔都语
熟练 英语