概要

Young, Dynamic and motivated professional, focused on achieving my goals. Looking forward to work with a reputed organization to further nourish my skills. Strong oration skills due to a proven record of working in the BPO industry. Pursuing journalism as majors in my Mass Communicaations.


项目

JadeMark Official

工作经历

公司标识
CUSTOMER SUPPORT / OPERATOR
TechEase Sol
May 2021 - Dec 2021 | Islamabad, Pakistan

We were individuals with excellent English Skills. And were required to answer calls from the U.K.
People with exceptional communication skills preferably with foreign accent (British and American) Experience in the Call Center Industry (Telemarketing or Inbound)Excellent in Customer ManagementComplaint Management & Escalation ProcessSelf-motivated Good team playerAbility to multitask Achieve established standards for call handling quality. Goal-oriented, determined and high-achiever. Shift timings are rotating and were expected to work on a ROTA.

公司标识
Digital Reputation Manager
Mindbridge Pvt. Ltd
Aug 2020 - Jan 2021 | Lahore, Pakistan

Online Reputation management to be found, interacted and chosen more often via a digital medium

学历

Bahria University
学士, 艺术学士, BS Media and Mass Communication‎
Entrepreneur, Journalism and Mass Communication, Filmmaking
CGPA 2.7/4
2022
Fazaia Degree College,Army Public College, Karachi.
中级/A级, 计算机科学学生, HSSC‎
mathematics, physics, computer science
所占比重 74%
2016
PAF Public School Lower Topa, Murree hills
大学入学/0级, 科学, Pre Cadet Course.‎
Computer, Maths, Science
所占比重 86%
2013
Bahria College
非预科, Schooling‎
Completed
2011

技能

熟练 Active Listening
中级 B2B Sales
熟练 Business Ethics
熟练 Content Design
中级 Creative Writing
熟练 CRM Command
熟练 Customer Service Representative
熟练 Fleet Management 
熟练 Handling Assignments
熟练 Microsoft Outlook
熟练 Official Tasks Handling
熟练 Quick Learner
熟练 Sale Strategy
熟练 Sales Management
中级 Strong Knowledge of News and Current Affairs
熟练 Team Management
熟练 Technical Content Production
熟练 Transaction Record Management
中级 Web Content Creation
熟练 Written Oral and Communication

语言

熟练 英语
熟练 乌尔都语