With a proven track record of over 14 years, including 11 years as Manager Operations in branch banking. I believe my experience would contribute greatly towards the continued success and growth of the organization. With my present employer, I have consistently exceeded all goals set for me and always being recognised for my professional skilled attributes. I would be grateful to demonstrate my capabilities further at an interview.
Principal Accountabilities Supervise and provide professional guidance to the following departments. 1. Cash and Clearing. 2. Account Opening / Closing. 3. Local and Foreign Remittances. 4. Clean and Documentary Collections 5. Branch Administration and Accounts
Responsible for providing value added services, accurately, efficiently and within the established turnaround time. Ensure that all transactions are effected with appropriate approval. Accountable for implementing approved policies, procedures and controls and will ensure satisfactory audit ratings. Document and standardize procedures in line with Banks policy which would cover all necessary information including Service Delivery Standards, their measurement, productivity statistics, and exception reports. Develop core competencies in staff. Ensure to demonstrate proactive approach in order to exceed expectations of the customer and minimize customer complaints at the same time comply with the AML & KYC guidelines.
Cash counter services