My core competencies are Talent acquisition, Employees Relations, Manpower Management, Training / Development, developing policies and procedures for HR department.
Learning & Development
• Responsible for efficiently managing the entire branch operation; ensure that customers and visitors are treated in a highly courteous and hospitable manner
• Ensured to keep all bakery and general items placed in assigned shelves with a focus on maximum visibility to customers; responsible for ordering and receiving bakery and general items
• Skilled in increasing the visibility of special cakes and instant baked items through innovative ideas with a view to increase sales figure
• Responsible to conduct recruitment for bringing new team members, gave them an overview of their work profile, motivated them to deliver quality performance while handling staff attendance, grievance handling, conflict resolution