•Communicate with staff or clients to understand specific system requirements.

•Responsible for the operation, maintenance and control of the telephone system. This includes all facets of software, hardware, support and changes related to the system.

•Maintain and administer computer networks and related computing environments including computer hardware, system software, applications software, MAC’s and all configurations.

•Coordinate With online store team to enhance business and maintain complete network for customers.

•Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance

•Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

•Coordinate with vendors and with company personnel to facilitate purchases.

•Perform routine network startup and shutdown procedures, and maintain control records.

•Upgrades, installs and troubleshoots networks, networking hardware devices and software

•Maintains inventory of equipment and parts as well as documentation of vendor activities

•Responsible for network management including network performance tuning, security monitoring, file server backup, and email server administration.

•Manage and control CCTV security system.

•Works well both alone or in a team setting

• Maintain and administer computer networks and related computing environments including computer hardware,
system software, applications software and all configurations,

• Load computer tapes and disks and install software and printer paper or forms.

• Research new technologies by attending seminar, reading trade articles or taking classes and implement or recommend the implementation of new technologies.

• Analyze equipment performance records to determine the need for repair or replacement.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

• Coordinate with vendors and with company personnel to facilitate purchases.

• Perform routine network startup and shutdown procedures, and maintain control records.

• Maintain an inventory of parts for emergency repairs.

• Responsible for network management including network performance tuning, security monitoring, file server backup, and email server administration.

• Manage and control CCTV security system.

• Remote administration using VNC, PC Anywhere and team viewer.

• Backup management, reporting and recovery of Servers, Local computers, ERP and POS Systems.

• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.

• Configure security settings or access permissions for groups or individuals.

• Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes.

• Install new hardware or software systems or components, ensuring integration with existing network systems.

• Install or repair network cables, including fiber optic cables.

• Troubleshoot network or connectivity problems for users or user groups.

• Provide telephone support related to networking or connectivity issues.

• Coordinates monitors and directs the acquisition, allocation and use of equipment, supplies, telecommunication systems, office and facility space, records storage and retrieval systems, and forms; conducts research and develops procedures to improve efficiency and cost-effectiveness; and monitors expenditures.

• To manage ISA Server, Active Directory and policies.

• Assists in the management of the division by evaluating existing and proposed organizational policies and procedures.

• Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.

• Plan, administer and control budgets for contracts, equipment and supplies.

• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

• Develop and manage annual budgets for information technology projects.

• Responsible for the operation, maintenance and control of the telephone system. This includes all facets of software, hardware, support and changes related to the system.

• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.

• Optimum trouble shooting and problems solving abilities developed and resolve software, hardware, windows-based operating systems and networking problems

• Performed Systems Administration on Windows Servers and Clients for Local and Wide Area Networks

• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.

• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems.

• Provide users with technical support for computer problems.

• Answer user inquiries regarding computer software or hardware operation to resolve problems.

• Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

• Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.

• Prepare evaluations of software or hardware, and recommend improvements or upgrades.

• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

• Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

• Analyze information processing or computation needs and plan and design computer systems, using techniques such as structured analysis, data modeling and information engineering.

• Determine computer software or hardware needed to set up or alter system.

• Communicate with staff or clients to understand specific system requirements.

• Evaluate current or emerging technologies to consider factors such as cost, portability, compatibility, or usability.

• Investigate system component suitability for specified purposes and make recommendations regarding component
use.

• Perform ongoing hardware and software maintenance operations, including installing or upgrading hardware or software.

• Communicate with system users to ensure accounts are set up properly or to diagnose and solve operational problems.

• Determine specific network hardware or software requirements, such as platforms, interfaces, bandwidths, or routine schemas.

• To manage and maintain ISA Server, Backup Exec Server & Nortel PABX systems with all IP phones.