概要

A competent IT professional with a proven track record of providing specialist technical support. Experience of working in a multinational environment with clients to resolve complex technical IT issues. Have excellent customer-centric skills, natural flare for instant solutions and analytical skills.
Currently looking for a suitable IT position with a progressive company which matches my skill set to add further value

项目

Secure Wireless Communication Via Encryption and Frequency Hopping

工作经历

公司标识
IT Administrator
Turnotech Pvt Ltd
Oct 2017 - Sep 2019 | Islamabad, Pakistan

• Giving technical support to all the employees in head office about their hardware and software issues
• On call and remote support to all the field employees and lower staff.
• Looking after the office networking, telephone exchange,CIR internet and monitoring of the internet traffic.
• Providing and giving consultation on cyber securityproblems and issues.
•ERP installation, configuration and troubleshooting on both server and user end.
• Managing all the IT inventory of whole company.
• Procurement of the IT equipment from the market with best rates.
• Managing websites, hosting services, and providing new official emails to the resource.
• Tendering in IT, General Supply and Health Sector.
• Project planning, budgeting, costing and execution from start till end
Network Administration, ERP troubleshooting, LAN/WAN, Monitoring, Server Administration, PBX troubleshooting, Inventory management, Tendering.

公司标识
IT Support Specialist/Manager
Hamid Composing Center and IT Services
Feb 2014 - Jun 2016 | Peshawar, Pakistan

Reporting directly to the IT Manager and collaborating closely with other IT team members. Responding to queries in a timely and accurate manner and resolving queries to the user’s satisfaction.
Duties:
• Responsible for diagnosing & resolving hardware, software & end users problems. Acting as the first point of contact for all IT & technical queries.
• Involved in the rollout of software updates and patches. Investigate specialist and complex IT support issues.
• Maintaining a wide range of computer hardware and software programmes. Identifying & reporting on the budgetary implications of IT projects and upgrades. Provide secondary support for LAN administration.

公司标识
Coordinator IT Courses
Association For Human Developement
Apr 2013 - Mar 2014 | Peshawar, Pakistan

Reporting directly to the Branch Head and interacting closely with the IT Team members and Instructors for smooth running of the branch. Responding to queries in a timely manner.


Duties:
• Maintenance & management of the Critical Windows based Server Environment. Maintaining up to date Antivirus levels on all machines company wide.
• Working on Active Directory accounts, configuration of Blackberrys & laptops. Managing and monitoring of backups in multiple locations.
• Providing maintenance support and break-fix solutions.
• Follow Documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services.

学历

Islamia University
学士, 技术学士, ‎
Telecom and Networking, Telecom Communication, Telecom Networking
CGPA 2.9/4
2015
University of Peshawar
学士, 理工学士, ‎
Biological Sciences
等级 A
2011
Govt College Peshawar
中级/A级, 理工系(医学预科), ‎
Biological Sciences
所占比重 77%
2009
Muslim Public School Peshawar
大学入学/0级, 科学, SSC‎
General Science
所占比重 74%
2007

技能

中级 B2B SOFTWARE
中级 Business Strategy
中级 Business Valuation
中级 Information Technology
初学者 local market in kpk
初学者 CCNA
中级 Computer Network Operations
中级 Concept Based Teaching
熟练 Conservation Awareness
熟练 Handling Assignments
中级 Networking Protocol
中级 Tbricklaying
中级 VAS Support
中级 Wireshark 

语言

熟练 普什图语
熟练 乌尔都语
熟练 英语