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概要
I am a highly competent and solution-driven Network/Systems Administrator with five years of experience in technical support, system administration, networking, hardware and software troubleshooting. Technical Specialist, skilled in improving connectivity and describing technology benefits. Expertise in systems networking, hardware and software troubleshooting. Possess fundamental knowledge networking security such as server troubleshooting, network architectures, and internal organizations systems, within operations environment. Proven ability to create and deliver solutions tied to business growth and organizational development, as well as effectively plans, installs and configures IT infrastructures to achieve high availability and performance. Skilled trouble-shooter continually focus on identifying, isolating, and resolving all technical issues in a timely manner. Astute at leading and motivating a team of highly skilled professionals for project/operations delivery. Adept communicator; liaise between business and technical units to achieve on-time and on-spec project completions.
My key skills include System Support, Software Installations/Testing, Application Deployment, Hardware Configurations, Information Management, Network Engineering, Windows Server, Technical Troubleshooting, Server Maintenance, Problem Resolution, Access Control, Routers, Firewall, Wi-Fi Controllers, LAN/WAN, Cisco Switches and Office 365 Administration
Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles. As such, I would welcome a discussion regarding opportunities with your organization that fit my background.
工作经历
Network/Systems Administrator
• Exercise hands-on approach and effective approach to monitor and administer Windows based servers (AD/ADC/Fileserver/ Radius Server/SQL Server/Certificate Authority/Exchange Server/FTP Server on 2003/2008/2012/2016) and Linux Based servers (RedHat, CentOS, Ubuntu).
• Successfully manage and monitor HP, Dell, Cisco blade Servers and network devices, routers, switches, Aps (Meraki, Aero Hive, TP link etc.) Fortinet Firewalls, NetApp storage and WD Cloud, Printers, Laptops and Desktops, IP Phones, Video Conferences, Finger Print etc.
• Diagnose hardware and software problems, preserve control records, and replace defective components, as well as execute data backups, disaster recovery operations, shutdown procedures and routine network startup.
• Streamline and organize all engineering tasks, including installation and troubleshooting of Active Directory, DNS, DHCP, WDS, IIS and Group Policy, Windows Servers, Voice, routing and switching etc.
• Configuration of high availability solutions like HA and DRS in virtual environment as well as management of Virtual machine infrastructure based on VMware vSphere and Hyper-V
• Produce Heat Maps for new Access Points installation on new or existing sites based on the information received by onsite team.
• Structure processes and procedures for implementing and monitoring Remote Access VPN, Site to Site VPN and IPsec etc.
• Office 365 Administration, Emails creation, mailbox rules/permissions, Distribution lists, License Management, Email broadcasting and maintenance, Spam and Malware protection, SharePoint etc.
• Network devices management using Cisco Prime Infrastructure, WLC 5508 as well as important Security updates and patches deployment whenever necessary.
• Anti-Virus Servers (Kaspersky, McAfee), Monitoring, Maintenance and troubleshooting.
IT Support
• Streamlined and organized all engineering tasks, including Installing, Configuring, Windows XP, 7, 8,10 Office 2007/2010/2013, Outlook 2007/2010/2013, Adobe Acrobat Professional, AutoCAD, True Viewer, WinRAR, Primavera P6 and Applications for Clients.
• Attended to all IT service ticket escalated by service desk team and delivered immediate solution to said concern.
• Explained end users on basic software, hardware, Printers (Xerox/Toshiba/Brother/Epson/HP/Ricoh), Configuring Network Printers, Configuring Printer by installing proper drivers, Incident Support HW/SW issues
• Facilitated in the supervision of servers and domain in windows family products environment, Active Directory, User accounts, Groups, OU creation and monitoring), DNS, DHCP pools and reservations, Group Policies
• Escalated issues and concerns to Network and System administrator if needed.
• Acquired fundamental engineering knowledge and technical expertise includes installations for New Sites offices or Relocation, Printers, Scanners, Handheld Devices, VPN Client, etc.
• Ensured desktop computers and laptops interconnect seamlessly with diverse systems including File Server monitoring and permissions control on shared folders.
• Office 365 Administration, Emails creation, mailbox rules/permissions, Distribution lists, Email broadcasting and maintenance.
• Troubleshoot domain Replication issues also organized proper CAT5 and CAT6 cables.
• Maintained and updated Service packs and Remote Troubleshooting.
