概要

Dear Recruiter,
I am a goal-oriented professional with highly developed analytical skills. In my Current job, at Diem Technologies Incorporated, my creativeness and analytical skills are demonstrated through my position as a Head of Operations and HR. This experience and opportunity has provided me with the skills to manage and priorities workloads to deliver operational and in time solutions and human resource to maintain quality standards within time frames. I have well established links in IT sector regarding human resources. Liaising with stakeholders is my responsibility.
At LIFELONG  International, as a Senior Manager Operations & Liaison with extra responsibility of Product Manager. I had experienced to manage projects and priorities towards workloads to give state of the art operational processes. Maintained high quality of liaising with market players and required stakeholders. Having been worked in various departments in different capacities, I have very good liaison with different segments of the society. At LIFELONG I have done successful installation of Information Management System and training of 12 area commandants and 14 military officers of FC at Khar headquarter FATA. I have delivered successful presentation to IGFC and Sector Commander of FC.
At Citizens Commission for Human Development, I have successfully closed out 4 projects (as Project Manager) and 5 projects (as Manager Operations). I have prepared project plans, identified resources and scope, moreover, manage day to day operational aspects of a project, interact with media for clear and better image of organization, regular field office visit, approve publications and represents CCHD in conferences or forums . In addition, I also effectively facilitated team and communicated with superiors.
I have interviewed more than 30 parliamentarians from Punjab, Baluchistan and National Assemblies. In extremely remote areas of Southern Punjab, I have done Primary Health Care out Reach Program.

项目

Diem Get Paid
Diem The App
Pearl of Wisdom - Mobile App
Hospital Management System
Document Management System
Learning Management System
Information Management System
Under Trial Cases – A Face (TAF)
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工作经历

公司标识
Operations
Giant Precision Limited
Apr 2023 - 代表 | Lahore, Pakistan

Enter Description

公司标识
Head Of Operations And HR
Diem Technologies Inc.
Mar 2021 - Mar 2023 | Lahore, Pakistan


Management and supervision of your direct reports and the Pakistani office team members to align with company goals and vision.
Ensure optimal inter-departmental cohesiveness.
Develop and implement sustainable talent  acquisition/HR/OD strategies.
Design, plan and execute company branding activities.
Employee retention and development programs.
Resource planning/forecasting according to project(s) needs. Keep an eye on sourcing to onboarding.
Develop/update mechanism by understanding of known problems and diagnosed hidden issues, set measurable goals, implement the process and come up with findings for organizational development.
Uphold healthy & supportive working environment/culture.
Support and suggest improvements in entire recruitment process.
Review and update company SOPs and HR policies.
Provide leadership, training, and recommendations to staff and management for the optimal operations of Diem Technologies and its interests.
Assist in the direction of Diem Technologies for overall business success, sustainability, and its expansion.
Monitor company statistics and KPIs and address variations accordingly.
Review and audit team members to ensure quality performance of tasks with minimal errors.
Creation, documentation and monitoring of operational processes for responsible areas.
Management and operation of basic payroll, finance, and analytics.
Create, oversee, and maintain optimal corporate practices in the interest of having a quality, positive, inclusive workplace.
Responsible for nurturing talent for individual growth, and company success.
Direct the company and all its personnel to demonstrate professionalism, work ethics, and integrity at all times.
Assist in the development and maintenance of optimal corporate image.

公司标识
Sr. Manager Admin, Operations and Liaising – Pakistan Office
LIFELONG International
Oct 2011 - Jan 2021 | Islamabad, Pakistan

• Manage and increase the effectiveness and efficiency of Support Services (HR, IT and Finance).
• Take active part in hiring and building a strong team. Schedule training and orientation for
• Play a significant role in long-term planning, including an initiative geared toward operational excellence.
• Management of Pakistan Office budget in coordination with the Manager Operations - Kuwait.
• Supervise and coach office manager on a weekly basis.
• Contribute to short and long-term organizational planning and strategy as a member of the management team
• Responsible for managing existing operations and implementing new operations processes within organization
• Managing expectations across all stakeholder groups, sharing responsibility for project success.
• Management and monitoring of the procurement process.
• To support the development of the Company\'s prospective partnerships both locally and internationally.
• To provide the necessary coordination for the due implementation of the Company\'s corporate strategy.
• To play an active role in the successful implementation of various international certifications within the company.
• Liaising with company’s current consultants and find out the new resources for the company.
• Responsible in ensuring proper communication as well as cooperation between the two entities or more through serving as a connector or official go-between on the top ranking officials in each organization.
• Some supervisory responsibility on the particular organization they are working with.
• Providing an over view of current and proposed project of the company, on network forums.
• Create a positive image on corporate level.
• Dealing with people issues in a positive manner and ensure tenant satisfaction is achieved
• Team management. Conflict management.
• Requirement gathering from client and analysis.
• Prepare product deliver plan with sr. development team members.
• Daily team task management and planning.

公司标识
Operations and Project Manager
Citizens Commission for Human Development, Pakistan
Oct 2008 - Sep 2011 | Lahore, Pakistan

• Direct manage and monitor projects development from beginning to end.
• Manage projects executions and sustainability.
• Manage and discuss with ED on time the weekly, monthly and quarterly work plans and reports of all the running projects in consultation with the project staff.
• Conduct weekly project staff meetings to plan, monitor progress and give counsel to individual’s progress towards achieving targets.
• Visit the project locations on monthly basis or when required.
• Identify and remove barriers to successful completion of the overall project.
• Ensure the timely and effective implementation of project components by working closely with district offices of CCHD and taking necessary action.
• Determine and assess need for additional resource and make the appropriate recruitment if necessary during project cycle.
• Consult with and advise the ED on offices and projects status.
• Approve the publications of the projects, local/international periodicals or journals, as per CCHD policy guidelines.
• Approve payments for process to CCHD field offices/suppliers/consultants, with approval from the ED.
• Build, develop, and grow any stakeholder or community relationships vital to the success of the project.
• Minimize the risk on projects.
• Organize and conduct consultative meetings with CSO.
• Represent CCHD on forums, conferences and meetings.
• Interact with media for the clear and better image of CCHD.
• Liaise with donor agencies in the implementation of projects.
• Provide logistics support and advice to Program staff to ensure a smooth program implementation.
• Ensure conflict resolution (personal and professional) within Staff (Head Office and Field Staff)
• Ensure the respect of CCHD procurement, transport and fuel consumption policy.

公司标识
Team Leader
The Resource World (US based Company), Pakistan
Feb 2007 - Aug 2008 | Lahore, Pakistan

• Creates and executes team work plans and revises as appropriate to meet changing needs and requirements.
• Identifies resources needed and assigns individual responsibilities.
• Manages day-to-day operational aspects of a project and scope.
• Effectively applies our methodology and enforces project standards.
• Ensures project documents are complete, current, and stored appropriately.
• Draft and submit reports, and recommend subsequent changes where necessary.
• Facilitates team and client meetings effectively.
• Holds regular status meetings with project team.
• Effectively communicates relevant project information to superiors.
• Delivers engaging, informative, well-organized presentations.
• Resolves and/or escalates issues in a timely fashion.
• Plan, execute, and finalize workplans according to strict deadlines and within budget.
• Direct and manage project team operations from beginning to end.
• Plan and schedule project timelines and milestones using appropriate tools.
• Track project milestones and deliverable.
• Conduct project postmortems and create a recommendations report in order to identify successful and unsuccessful project elements.
• Develop best practices and tools for project execution and management.
• Regularly communicating with stakeholders.

公司标识
Assistant Manager Operations
Gross Root Development Program, Pakistan
Jun 2004 - Jan 2007 | Lahore, Pakistan

• Establishing and maintaining positive project team relationships.
• Recommend effective strategies and monitoring the process of new and existing structures.
• Establishing and maintaining effective relationships between superiors and field staff.
• Communicating, implementing and monitoring compliance with project standards and procedures.
• Assist to manager operations for the completion of project operations.
• Identifying strengths, weaknesses and suggesting areas of improvement.
• Ensuring issues are identified, tracked, reported on and resolved in a timely manner.
• Working with project staff to identify barriers.
• Managing resources in accordance with project schedule.
• Respond to inquiries from project staff.
• Coordinate with program officers.
• Gather and capture all the required resources for team.
• Promote new ideas to the management.
• Process the documents in the organization.

公司标识
Assistant Manager Sales and Marketing
Micron Technologies, Pakistan
Nov 2000 - Apr 2004 | Lahore, Pakistan

• Supervise the activities of sales representatives and team in order to meet sales target
• Participate in the interviewing, hiring, and training of sales staff
• Address issues bordering on pricing, delivery of goods/services, and resolution of customer complaints
• Oversee the stocking and inventory of goods to ensure timely supply of order
• Ensure the welfare of employees, and that their concerns are noted and addressed
• Maintain an updated knowledge of company’s goals, vision, and values to ensure appropriate prioritizing
• Collaborate with sales management to plan and develop effective sales strategies and to also set goals and targets
• Perform administrative tasks of transaction recording, filing, and inventory
• Maintain contact with clients in order to create a good working relationship that fosters increased sales and customer base
• Assist sales managers in the planning and organization of periodic sales meetings
• Monitor the performance of sales staff to spot work areas that require improvement
• Recommend and implement training programs for sales reps and team to improve their work efficiency
• Dress up professionally according to company’s requirements
• Display and explain company products/services to potential clients to influence purchase
• Ensure adherence to the work policies, ethics and regulations of a firm.

学历

Company Certification
证书, Project Management Professional - Workshop‎
Project Management
Completed
2012
The Resource World - Company Certification
证书, Human Resource Development‎
Completed
2007
University of the Punjab
硕士, 工商管理硕士学位, MBA‎
CGPA 3.5/4
2000
University of the Punjab
学士, , B.Com‎
等级 B
1997

技能

熟练 Awareness and sensitivity of self and others
熟练 Fluency in English (oral and written)
熟练 Knowledge and application of Sphere Standards
熟练 Office Management/ Guests Management and
熟练 Perform accurate research and analysis. •
熟练 Strong verbal
熟练 Targets Achievement
熟练 Administrator
熟练 Head Recruiter
熟练 Quality Assurance
初学者 Sales
熟练 and respond to emails
熟练 Business Networking
熟练 communication
熟练 Contract Management
熟练 Cost control
熟练 creative and produce a motivated team-oriented
熟练 Decision-Making
熟练 educated
熟练 Hardwork
熟练 Job Description Creation
熟练 learning and development
熟练 management skills
熟练 meeting coordination and travel arrangements.
熟练 monitoring & evaluating programmes
熟练 MS Desktop Customer service
熟练 Narrative Developing
熟练 presentations and correspondence accurately and
熟练 project timeline
熟练 Quality Management
熟练 Strong Organizing and Planning skills
熟练 360 Recruitment
初学者 3D Compositing
熟练 4 Knowledge of Taxation
熟练 Ability to demonstrate initiative
熟练 Ability to Express Ideas Clearly
熟练 Ability to Modify Leadership Style
熟练 ability to motivate others
熟练 Ability to Pay Attention to Detail
熟练 Ability to plan & organize work.
熟练 Ability to plan and work within agreed time
熟练 Ability to work in and with a diverse team
熟练 Academic Administration
熟练 Academic Program Development
熟练 Accoounts Management
中级 Account Sales Strategies
熟练 Accountability Skills
熟练 Accounting
熟练 Accounting Skills
熟练 Accounts Administration

语言

初学者 Saraiki
熟练 旁遮普语
熟练 乌尔都语
熟练 英语

Fawad 联系人

Fehmida Fehmida
Pakistan Institute for Environment Development Action Research