概要

I am an enthusiastic self-starter with strong communication skills and leadership qualities. Seeking a position to utilize my skills and abilities in the organization that offers professional growth while being resourceful, innovative and flexible.

项目

Excessive Use of Social Networking Site Impact On Online Compulsive Buying

工作经历

公司标识
Retail Coordinator
Al Razzaq Fibres PVT LTD
Mar 2022 - 代表 | Karachi, Pakistan

Maintain records of stores rental agreements.Timely processing the stores rental payments.Look after all stores operational items and maintain the records for process the petty cash.coordinate with stores for the stores operational items availability.Maintain the staff uniform inventory,ordering and deliver at store.Follow-up timely paid stores all utility bills.Timely resolve stores issues with the coordination of Headoffice support team.Follow-up the finance and stores that all payment done timely

公司标识
Sales Support Executive
DipDag Pvt Ltd
Jan 2020 - Mar 2022 | Karachi, Pakistan

Managing the correspondence between the sales team & other Department Like Shipment Team & Software Team. Keep Following up with the shipment Team for Vessel booking, Inspection report, BL amendment. Costing for Customers discount & Products.UpdatingInventory on Website. Providing CRM Training to the sales team also Resolving CRM Issues. Processing new sales lead, Keeping track of sales targets. Creating Daily Sales Report, Performance Report.Tracking Customer accounts &remaining funds by creating recovery reports. Communicate frequently with sales agents & managers to develop & implement new methods and procedures to increase sales. Leading Chat support Team assuring customers satisfaction and complaints

公司标识
Service Ambassador
TCS Private Limited
Oct 2019 - Jan 2020 | Karachi, Pakistan

Handling Inbound and Outbound Customer Calls related to TCS products and services. Online Customer handling through website and TCS Chat Application. Answering Customer Inquiries also Registration and follow-up Customer Complaints . Customer Service Requests logging and follow-up. Updating Customer data in Company provided application.Tracking customer shipment.

公司标识
Quality Assurance executive
icm japan
Oct 2016 - Jun 2018 | Karachi, Pakistan

Investigate customer complaints and issues.
Analyze data to identify areas for improvement in the quality system.
Monitor risk management activities.
Identify training needs and organize training interventions to meet quality standards.
Analyze data to identify areas for improvement in the quality system.
Assure ongoing compliance with quality.

学历

Iqra University
学士, 工商管理学士学位, B.B.A‎
Business Administration
CGPA 3.0/4
2019
private
中级/A级, , I.Com‎
所占比重 53%
2010
Cosmopolitan Grammar School
大学入学/0级, , Matric in Computer Science‎
所占比重 70%
2007

技能

中级 computer literate.
中级 Business Analysis
中级 Computer Skill
中级 Conservation Awareness
熟练 Cooordination Skills
熟练 English Language
中级 Handling Assignments
中级 Leadership Qualities
中级 Logistics
熟练 Ms Office Ms Excel
初学者 Pursuing News Stories
中级 Record keeping
初学者 Tracking System Monitoring

语言

熟练 英语