概要

I have a dynamic team spirit and able to achieve targets and goals using personal abilities. Well experienced in customer services and customer experience. Able to maintain well ethics work environment and also believes in team work.

工作经历

公司标识
Operations Supervisor
Activekey Solutions Pvt.
Jan 2019 - 代表 | Lahore, Pakistan

公司标识
Program Support Specialist
Active Key Salutation
Feb 2016 - 代表 | Lahore, Pakistan

Active Key Salutations Core function of the company is subject to Medical Billing. Well organized company having many contracts with Doctors located all over USA and we work for them for their claim, Insurance Benefits of their patients . We Able to coordinate with various Insurance companies in order to obtain Benefits, claims and many other operation of their members.

公司标识
Customer Support Executive
Future Now (Pvt) Limited
Jan 2016 - Feb 2016 | Lahore, Pakistan

I have been work in Future Now as a Customer Services Executive of Canadian Project in Jan 2016 to Feb 2016.

公司标识
Quality Assurance Executive
IBEX Global
Aug 2014 - Dec 2015 | Lahore, Pakistan

I also have been work in IBEX Global as a Quality Assurance Executive since August to Dec 2015

公司标识
Customer Services Executive
IBEX Global
Jun 2013 - Dec 2015 | Lahore, Pakistan

I have been work in IBEX Global as a Customer Support Executive in June 17 to August 2015.

学历

Virtual University of Pakistan
硕士, 艺术硕士学位, Mass communication‎
Continue, Mass Communication
CGPA 2.32/4
2020
Virtual University of Pakistan
学士, 艺术学士, Mass Comp‎
Mass Communication
CGPA 3.2/4
2019
GOVT MAO Collage Lahore
中级/A级, 贸易学学生, I.com‎
English Language and Literature
等级 B+
2012

技能

熟练 Aesthetic Procedures Knowledge
熟练 Analytical Skills
熟练  Lead Generation
熟练 Bill Reconciliation
熟练 Composition Knowledge
熟练 Computer Skills
熟练 Configuring Software
熟练 Conservation Awareness
熟练 Coordination Tasks
中级 Creative Writing
熟练 CRM Command
初学者 Curriculum Assessment
熟练 Customer Success Management
熟练 Data Comparison
熟练 Data Extraction
熟练 Data Research
熟练 Electronic Payment Processing
中级 Email Ettiquete
中级 End To End Sales
熟练 Excellent Spoken Skills
熟练 Fluent in English
熟练 Handling Assignments
熟练 Institutional Billing
熟练 Insurance Writing
熟练 Live Chat Handling
熟练 Medical Billing
熟练 Microsoft Excel
熟练 Organization Skills
熟练 Payments
熟练 Prior Authorization Experience
熟练 Process Operations Handling
熟练 Processing Knowledge
熟练 Proficient in Mandarin
熟练 Proposals Writing Skills
中级 Provided customer services in all types
熟练 Purchase Management
中级 RCM
熟练 Record Keeping
熟练 Relationship Building
熟练 RESTful APIs
熟练 Security Principles
熟练 Team Building
熟练 Ticket Checking
熟练 Trainering
熟练 Typing Speed
熟练 US Healthcare Billing
熟练 مبيعات المشاركة

语言

熟练 乌尔都语
熟练 英语