概要

Every brand has stories to tell—stories that will not only engage, inform, surprise, delight, and impact their audience, but that will also deliver on measurable business goals. And I am the conduit between brand and consumer.

项目

Research on Factor Affecting Motivation of Employees In Banking Sector
Brief Analysis On Marketing Strategies Of Twitter

工作经历

公司标识
Customer Support Specialist
Manchester Airport Parking Services Pvt. Ltd
Dec 2019 - 代表 | Lahore, Pakistan

Overseeing Multi-cities airport parking services in various dimensions i.e.
Client conversion, Client lifecycle, Quality Services Management, Support
Management, Drivers Management etc.

公司标识
OPERATIONS SUPERVISOR
Albayrak Group Of Companies - ataxi Project
Jan 2017 - Jan 2019 | Lahore, Pakistan

Manage Operations from control Room, including Staff, Cab Drivers and Operating System. Coordinate with cabs and Costumers to deliver high quality service & ensuring maximum customer satisfaction.

公司标识
CUSTOMER SERVICE REPRESENTATIVE
PAKISTAN TELECOMMUNICATION LIMITED
Jun 2016 - Sep 2016 | Lahore, Pakistan

Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Identify and assess customers’ needs to achieve satisfaction

学历

IB&M, University Of Engineering & Technology
工商管理学士学位, ‎
Marketing, Human Resource, Accounting & Finance
CGPA 3.3/4
2019
Punjab Group of Colleges
中级/A级, 贸易学学生, Intermediate‎
Accounting & Finance, Commerce, Business Economics
所占比重 75%
2012

技能

初学者 Basic understanding of databases
初学者 Excellent knowledge of word processing tools
中级 Fast typing skills
熟练 Good command of English
熟练 Multitasking
熟练 Welcomes visitors by greeting them
熟练 Architectural Photography
熟练 Commercial Photography
熟练 Emails Handling.
熟练 Excellent command of English and Urdu
初学者 experience in DTV &Spectrum
熟练 Food Photography
熟练 IP CCTV
中级 MIS
熟练 Panoramic Photography
熟练 speak and understand in English
熟练 Verbal Communication
熟练 ability to type
熟练 Accounting software
熟练 Adminstration Knowledge
初学者 Adobe Illustrator
熟练 Bachelors
熟练 Building Relationships
熟练 Business Development Process
初学者 Business Process Automation
初学者 Business Process Integration
中级 Call Controls
中级 Call Handling
熟练 Chat Support Skills
熟练 Computer Operator
熟练 Conservation Awareness
熟练 Content Developement
熟练 Critical Control Points
初学者 CRM
熟练 Customer Service Operations
熟练 Customer Services
中级 Data Miniing
熟练 Digital Communication Skills
熟练 Document Handling
熟练 E-commerce
熟练 Email Drafting
初学者 Email Etiquette
熟练 Energetic
熟练 Experience with using Database booking systems
熟练 expertise in excel
熟练 File Management
中级 Food Knowledge
中级 Front Desk Officer
初学者 Front Office Support Experience
熟练 Goals Meet

语言

初学者 阿拉伯语
熟练 旁遮普语
熟练 乌尔都语
熟练 英语