概要

Seeking a challenging position through which my complete skills passion for excellence will be utilized. I will be an active employee who contributes to the mission, vision and values of the company and will interact, on a professional level with other employees. To give excellent performance, and to translate knowledge skills and abilities to enhance the value of the organization.

Business Development
Innox marketing

Inbound officer & Collection Officer
first solution management services

Warehouse In-charge & Data Entry
PEL (Pak Elektron Limited)

Business Development
Zameen.com

Floor Supervisor
Pizza Hut

项目

first solution management services
PEL (Pak Elektron Limited)
ZAMEEN.COM
PIZZA HUT

工作经历

公司标识
Business Development officer
Innox Marketing
Apr 2019 - 代表 | Lahore, Pakistan

公司标识
Inbound Officer & Collection Officer
first solution management services
Sep 2017 - Jan 2019 | Lahore, Pakistan

Responded to customer problems of overdue payments through telephone.
Communicated terms of sale, service and contract with customers.
Resolved account disputes of customer with immediate action.
Prepared records of financial status and collection practices of customers.
Monitored correspondence and documents available in all forms.
Provided collection and skip tracing activities to verify customer reliability.
Assisted in asset verification functions and unpaid collection accounts.
Conducted research on historic data and past collection strategies.

公司标识
Warehouse In-charge & Data Entry
Pak Elektron Limited (PEL) Lahore
Mar 2017 - Jul 2017 | Lahore, Pakistan

Enter and updates data daily.
Ensure that entries are correct and complete.
Answer main phone line and directs callers to appropriate.
Generate daily and weekly reports .
Prepare and complete orders for delivery or pickup according to schedule
(load,pack,wrap,label).
Receive and process warehouse stock products (pick,unload,label,store).

公司标识
Business Development officer
Zameen Media (Pvt) Limited
Apr 2015 - Mar 2016 | Lahore, Pakistan

Answer customer telephone calls regarding existing account.
Make requested policy and account change
Respond to questions and concerns about service and escalate calls appropriately
Consult with customer to evaluate needs and determine best options
Counsel customers on options for service coverage
Upgrade services and offer additional service package or option
Consistently improve customer satisfaction through resolution of conflicts, issue and Concerns.
Develop and implement sales strategies and work with the team to achieve sales performance targets of the designated region and delivering on key performance indicators. Coach the sales team on field and guide them to add value to every customer interaction and experience.

公司标识
Floor Supervisor
Pizza Hut
Apr 2013 - Aug 2015 | Karachi, Pakistan

Worked at all stations in the restaurant
Welcome customers as they arrive and ask for seating preferences
Seat customers and offer welcome drinks and menu
Take food and beverage orders punch on System
Ensure order delivery to the table in a timely manner
Immaculate knowledge of International Beverages
Ability to deal with customers with friendly gesture and providing them quality time
Communicated with vendors, both verbally and in writing, on matters relating to Excellence room operation.
Coordinated space and table rental and set up furniture for fairs, flea markets and other events during trade shows.
Replenished and removed money from soda and candy machines throughout Hotel.
Coordinated rental of commuter lockers and locks.
Coach employees to ensure 100% compliance.

学历

Institute of Business Administration
大专, Media Sciences‎
Photography
Completed
2015
University of Karachi
学士, 贸易学士, B.Com‎
Accounting & Finance, Business Economics, Management Accounting
所占比重 60%
2011
Government Degree College
中级/A级, 贸易学学生, intermediate in commerce subjects‎
English Urdu, Islamic Education and Pakistan Studies, Principal of Accounting
所占比重 60%
2009
1284240
大学入学/0级, 科学, SCIENCE‎
SCIENCE
所占比重 64%
2005

技能

1 year Channel Sales
2 年 Good Communication skills
4 年 MS Desktop Customer service
2 年 premium customer services
少于一年 Purchase/Procurement
1 year Sales and Trading
1 year Sales order management solution
2 年 Skilled
2 年 Accounts
1 yearADMINISTRATION SKILLS
1 yearAdobe Photoshop,CRM,ORM,MS Office
2 年 Attention to detail
2 年 • Computer Literate
3 年 call center
1 yearClient Aquisition
2 年 Client Follow-up
2 年 Cold Calling
3 年 Communicaitons
2 年 COMMUNICATION
3 年 Communication Skills
2 年 competent
3 年 complain handling
1 yearComplaint Management
2 年 Computer skills
1 yearCritical Thinking
3 年 CSRS
3 年 Customer Dealing
2 年 DATA ENTRY
1 yearDecision Making
3 年 Effective Communication
2 年 English
2 年 English Fluency
3 年 Good Communication
3 年 good communication in English and Urdu
2 年 Good MS Excel Skills
2 年 Good typing skills
3 年 honest & punctual
2 年 Leadership
2 年 Microsoft Excel
4 年 Minimum Intermediate qualification
3 年 MS Office Expert
2 年 MS office proficient
2 年 Must Be Able Speak English Fluently
3 年 negotiation skills
少于一年Oracle
少于一年patience
3 年 Problem Solving
2 年 Sales
2 年 Sales Conversion
2 年 Sales Execution

语言

中级 信德语
熟练 乌尔都语
中级 旁遮普语
熟练 英语

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Elizubad 联系人

Ramzan Arif Choudhary
Pak Elektron Limited (PEL) Lahore